Professional Services Project Manager
Professional Services Project Manager
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1 Vacancy
Job Description
About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent centralized authorization empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence Delineas leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle across cloud and traditional infrastructure data SaaS applications and AI. It is the only platform that enables you to discover all identities including workforce IT administrator developers and machines assign appropriate access levels detect irregularities and respond to threats in real-time. With deployment in weeks not months 90% fewer resources to manage than the nearest competitor and a 99.995% uptime Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn X and YouTube.
Join our passionate global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership outstanding engineers and strategic investment from TPG. We value diversity innovation and a culture of respect and fairness. If youre ready to push boundaries and challenge the status quo in security we want to hear from you.
Apply today to help us achieve our mission.
Professional Services Project Manager Summary:
The role of the Project Manager is to manage Delineas large packaged and custom projects from time of sale until project completion. This includes facilitating the kickoff calls/meetings and managing the scope schedule budget resources and timely delivery of deliverables during the projects.
It includes ensuring that projects are completed as close to the originally stated timeline as possible and within the initial budget or if thats not possible due to changing conditions ensuring that clients are notified in a timely manner of scope changes that may impact the timing scope or cost of a project. The Project Manager works closely with consultants architects and other Project Managers in the Professional Services team and with staff from other departments within Delinea including Technical Support Sales Engineering and Partners.
This remote position will report to the Sr. Director of Professional Services Project Management. Ideally the candidate will be in the United States.
What Youll Do:
Work with technical consultants and architects from both Delinea and Delineas services partners to:
Help facilitate services project scoping calls introductory calls regular status reporting and other meetings.
Manage project scope schedule budget resources and deliverables from inception to execution.
Facilitate and document requirements.
Enforce the Global Professional Service Delivery Methodology
Ensure timely kickoff calls with handoff and set clear expectations for each project including:
Ensure that key KPIs including budget schedule etc. are maintained.
Ensure timely change requests are submitted
Keep Professional Services management team informed of projects requiring intervention
Use project management software such as Smartsheet to create clear project plans for projects including tasks sub-tasks dependencies resources and timeframes.
Collaborate with the Customer Success team to keep them informed about engagements in accounts that they manage.
Collaborate with Sales and Professional Services leadership to keep them informed about engagement status any blockers or important issues that require intervention.
Work closely with clients project managers to ensure that there is a joint understanding of the scope timeframe and deliverables of the project including scope changes.
Work closely with the Sr. Director of Project Management to align processes and methodology
What Youll Bring:
Bachelors Degree or higher in a technical or communications field or equivalent experience Project Management related degree is a strong plus.
PMP Prince2 or similar PMI certification.
5 years of full-time work experience doing project management work for software or IT companies.
Cyber Security Project Management is a plus Excellent verbal and written communication skills.
Ability to effectively manage multiple tasks and competing priorities
Proven ability to effectively engage and work with clients sales consultants and other technical roles such as support engineers.
Solid experience with a project management tool such as Microsoft Project Smartsheet etc. and Microsoft Office tools.
Experience using a Customer Relationship Management system such as Salesforce.
Experience using a Professional Services Automation tool such as FinancialForce is a plus.
Experience using a Customer Success platform such as Gainsight is a plus
Delinea Culture & Benefits:
Why work at Delinea
Were passionate problem-solvers doing our part to make the world a safer place.
We invest in people who are smart self-motivated and collaborative.
What we offer in return is meaningful work a culture of innovation and great career progression.
At Delinea our core values are STRONGSpirited Trust Respect Ownership Nimble Global and guide our behaviors and success. We believe weaving these core values into our day-to-day actions and our process for hiring evaluating and promoting employees helps us cultivate a work environment that embraces collaboration and camaraderie.
We take care of our employees. We offer competitive salaries a meaningful equity and bonus program and excellent benefits including a full suite of medical dental and vision insurance as well as pension/retirement matching comprehensive life insurance an employee assistance program generous discretionary time off (DTO) and paid company holidays. We support all families with paid leave for new birth adoption surrogacy or foster-to-adopt primary caregivers.
Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Upon conditional offer of employment candidates are required to complete comprehensive criminal background check verification of education and verification of employment per employment addition all publicly posted social media sites may be reviewed.
Required Experience:
IC
Employment Type
Full-Time
