About Our Job

With competitive pay great benefits and endless opportunities working for the City and County of Denver means seeing yourself working with purpose for you and those who benefit from your passion skills and expertise. Join our diverse inclusive and talented workforce of more than 11000 team members who are at the heart of what makes Denver Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $23.33- $35.00/hour however our target hiring range is $23.33-$27.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year 11 paid holidays 1 personal holiday and 1 volunteer day per year

• Competitive medical dental and vision plans effective within 1 month of start date

The City and County of Denver has announced furlough days or unpaid days off for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th the Friday before Labor Day and November 28th the day after Thanksgiving. If you receive an offer for this position your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

Location

This is an in-person position that will require you to be present five days a week with the possibility of being placed at any of the following branch locations dependent on need:

• Northeast Branch: 4685 Peoria St #1 Denver CO 80239

• Northwest Branch: 3698 W 44th Ave Denver CO 80211

• Southeast Branch: 2243 S Monaco Pkwy Denver CO 80222

• Southwest Branch: 3100 S Sheridan Blvd Denver CO 80227

• Tremont Branch: 2855 Tremont Pl Denver CO 80205

What Youll Do

The Department of Finance manages the citys investing fiscal analysis budgeting debt and asset management tax assessment and collection and accounting functions as well as establishing maintaining and enforcing fiscal policies practices and procedures for the entire City and County of Denver. The Department commits to Denver residents the delivery of these services through a financial structure that mirrors the best practices of both the public and private sectors. This commitment promotes better service enhanced performance measures maximum accountability and improved business processes.

Denver Motor Vehicle (DMV) is authorized as an agent of the State Department of Revenue as outlined in the Colorado Revised Statutes to register and title vehicles and to collect record and deposit all taxes and fees prescribed for vehicles owned or operated by residents and business owners within the City and County of Denver.

Denver Motor Vehicle is seeking an eager and dedicated individual to serve as a Customer Service Agent who will actively ensure the best customer service to the residents of Denver while tending to their motor vehicle needs. You will have the chance to support the Denver Motor Vehicle (DMV) by providing quality customer service to our clients being knowledgeable of motor vehicle transactions and all operations. You will gain the knowledge of where to access information and will assist our customers by inspecting assessing and auditing applications and legal documents submitted for vehicle titling and registration of all types of motorized vehicles.

Specifically as a DMV Customer Service Agent you will:

• Receive on-the-job training on motor vehicle policies procedures methods and techniques to process and issue motor vehicle titles and registration documents and ensure compliance with governmental statutes rules and regulations.

• Attend training sessions to learn processes practices and applications of state motor vehicle statutes.

• Become proficient in assessing and calculating all types of motor vehicle fees and taxes.

What Youll Bring

We value diversity of ethnicity race socioeconomic status sexual identity gender religion language ability and experience and exemplify this through the makeup of our team at all levels. Youll be right at home here if you cultivate strong relationships and push yourself your work the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience skills and characteristics:

• Passion and dedication to ensuring the highest level of customer service to our Denver residents.

• Superior communication skills.

• Experience in mortgage insurance loan or banking industries.

• Ability to efficiently maneuver through various computing systems.

• Previous professional level Motor Vehicle titling and/or registration experience is preferred but not required.

Required Minimum Qualifications

• Education Requirement: Graduation from high school or the possession of a GED HiSET or TASC Certificate.

• Experience Requirement: One (1) year of clerical experience which includes customer service involving the explanation of rules and regulations

• Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.

• License/Certifications: Requires a valid Drivers License at the time of application. Licenses and certifications must be kept current as a condition of employment.

Application Deadline

This posting will accept applications until 11:59 PM on 8/13/25. Please submit your application as soon as possible to ensure consideration.

About Everything Else

Job Profile

To view the full job profile including position specifications physical demands and probationary period click here.

Position Type

It is your right to access oral or written language assistance sign language interpretation real-time captioning via CART or disability-related accommodations. To request any of these services at no cost to you please contact with three business days notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work click here for English or here for Spanish.