Restaurant Supervisor
Restaurant Supervisor
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Job Description
Our client is a family-run intimate restaurant situated in a picturesque waterfront location in Valletta. Rooted in Mediterranean and traditional Maltese gastronomy the venue exudes a warm home-like yet refined atmosphere bustling with both locals and visitors.
Position Overview
As a Restaurant Supervisor you will be the linchpin of the dining experience ensuring exceptional guest service seamless operations and team leadership that reflect our clients high standards and heartfelt hospitality.
Key Responsibilities
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Oversee daily front-of-house operations: greet guests manage reservations coordinate seating and monitor service flow.
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Lead train and motivate the service team to deliver attentive knowledgeable and friendly hospitality.
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Liaise with kitchen and bar teams to ensure timely delivery of dishes and accurate order fulfillment.
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Uphold our clients standards of service ambience and presentation ensuring consistency across all shifts.
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Deal gracefully with guest feedback and resolve concerns promptly and professionally.
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Drive upselling opportunities for specials wine pairings or set menus while maintaining genuine service.
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Support event hosting in private dining spaces (e.g. for special functions or group bookings).
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Handle opening and closing procedures including cash management shift handovers and inventory checks.
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Maintain compliance with health safety and cleanliness protocols ensuring a welcoming environment at all times.
Qualifications
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Proven experience (2 years) in a supervisory or leadership role within a Mediterranean fine casual or upscale casual dining restaurant.
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Deep understanding of Maltese/Mediterranean cuisine or a strong desire to learn and champion it.
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Exceptional interpersonal skills with a polished and approachable demeanor.
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Organized multitasking ability and attention to detail during fast-paced service periods.
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Positive attitude proactive mindset and dedication to teamwork and continuous improvement.
What Our Client Offers
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A warm family-operated environment where passion for food and hospitality shines.
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A scenic popular waterfront location that attracts both locals and tourists.
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Opportunities to contribute to private events and special culinary occasions.
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A supportive workplace culture that values authenticity quality and guest satisfaction.
Employment Type
Full Time
