AM - Procurement - PO

JD - Senior Analyst Purchasing

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook

Inviting applications for the role of Assistant Manager- Analyst and Senior Analyst Purchasing
In this role the shortlisted candidate will be responsible for PR-PO conversion Expedition Supplier Onboarding Quoting and Contracting for Direct categories. The role requires serving as a subject matter expert and closely coordinating with vendors/suppliers transporters/ freight forwarder and within client organization for smooth and timely delivery of goods. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to Sales Orders from sales and Purchase Orders from suppliers.
We would prefer people with some analytical skills who are able to understand the process and follow the same rigorously.

Responsibilities
Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods such as electronic ordering (EDI/XML)
Resolving order issues with clients Sales Representatives and our IT vendors
Operate as a Subject matter expert in the Purchasing team
Serve as an internal resource for Sales and Purchasing around a specific focus area
Serve as an escalation point for issues that arise
Train and mentor new purchasing members introduced to focus area
Take the lead in identifying issues that need to be addressed
Escalate issues to management
Take the lead in addressing issues with vendors and/or internally departments
Take the lead in identifying ways to improve the process
Help Managers to develop and maintain comprehensive documentation related to processes best practices and resolutions
Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders
Form and maintain vendor relationships to meet clients performance efficiency and pricing requirements
Research past orders to resolve issues and reconcile open PO transactions
You will be involved in communication and interaction with various internal departments including Inside Sales Accounting Hardware Licensing Warehouse and our Technical teams
Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance pricing and/or availability
Issue quotes and interact with customers
Obtain vendor quotes
Create parts and vendors
Reconcile vendor invoices and set up for payment
Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients existing vendor agreement or we try to get clients legal to agree to the suppliers agreement
Own SLA/KPI and ensure achieve daily TAT and accuracy with 100%

Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors Degree in Commerce Business Administration
Relevant work experience
Excellent written and verbal communication skills
Ability to learn fast absorb knowledge and apply newly learned information
Ability to work effectively within all levels of an organization both internally and externally
Ability to work both individually and in a team environment
Excellent problem solving organizational and time management skills
Ability to think creatively and find solutions to issues
Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
Ability to self-manage take initiative and be resourceful
Excellent follow up skills

Preferred Qualifications/ Skills
Office experience
Familiarity with computer products and programs are desirable for this position
May need to work after hours once every other month to ensure orders that need to be processed have been received and completed for End of Month
On rare occasion (i.e. once every other year) our Purchasing Representatives may need to be on call and work on a weekend
Oracle SAP knowledge and experience would be an added advantage
Experience handling an advanced Purchasing process manufacturer line or vendor not handled by entry level purchasing representatives.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.