Remote PT Sales & Customer Service Rep British Swim School Halton
Remote PT Sales & Customer Service Rep British Swim School Halton
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Job Description
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
- Manage incoming and outgoing calls emails and online chats
- Assist families with program selection and enrollment
- Provide helpful accurate and friendly support
- Maintain and update customer records in our system
- Process registrations forms and follow-ups on leads
- Identify and escalate priority issues as needed
- Promote current offers and track daily call activity
- Deliver a consistently positive customer experience
- Bronze Medallion Bronze Cross or equivalent certification
These credentials demonstrate your understanding of water safety and are a valuable asset for this role.
- Previous sales and customer service experience
- Excellent communication and listening skills
- Confidence using phone systems scheduling platforms and CRMs
- Enthusiastic attitude and strong problem-solving abilities
- Ability to work independently in a remote setting
- Bilingual abilities are a plus
- Completion of JackRabbit (POS & scheduling system) and Skyprep training (provided)
- High school diploma or equivalent
- Quiet dedicated workspace
- Reliable computer with camera and strong internet connection
- Willingness to complete a background check
Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a childs life.
As part of the British Swim School Team you play a role in your local community empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. Its helpful if you have experience with children or in a child-focused job but its not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team even if youre not in the pool. These are the people committed to providing the best service in the these roles you might talk to parents on the phone or by the pool. Wherever you are the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to British Swim School Corporate.
Employment Type
Part-Time
