PMS Deployment Project Lead.
PMS Deployment Project Lead.
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
PURPOSE:
We are seeking a Project Lead to play a vital role in implementing Property Management Systems (PMS) and Central Reservation Systems (CRS) for the Client Inclusive Collection portfolio of hotels. This position will involve preparing hotel configuration data necessary for building Opera Cloud conducting training and migrating data to the new PMS. The role requires global collaboration with hotels vendors and regional teams.
POSITION RESPONSIBILITIES:
Effective interaction with corporate and regional offices to understand transition dates and the schedule of other activities to manage the implementation schedule.
Create manage and convey each projects systems training and deployment schedule.
Liaise with hotel leadership to coordinate deployment schedule.
Maintain training material for the Deployment team the hotels or our vendors. Training materials include slide decks trainers notes and videos.
Execute virtual or in-person training to guide on-property teams through the build and learning processes needed to adopt meaningful use of applications.
Maintain a relationship with Clients internal teams globally that implement and train the systems installed at hotels. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs.
Collect review and update hotel configuration data following client standards.
Act as an escalated support resource.
EXPERIENCE AND QUALIFICATIONS:
Diverse Hotel Management Experience in Operations (2 years)
Experience with Client Systems including Opera Cloud CRS and Sales & Revenue
Experience in multiple hotels locations or brands
Ability to work across multiple time zones
PREFERRED SKILLS:
Fluency in speaking writing and reading English and Spanish
EDUCATION:
College degree or equivalent work experience with a major hotel management company
Employment Type
Full-time
