Genetic Counseling Assistant - Genetics
Genetic Counseling Assistant - Genetics
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Provides support to the genetic counseling team as directed by the senior genetic counselor.
Responsibilities
- Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
- Obtains applicable records and results from outside providers and laboratories.
- Acts as a liaison between clinical team insurance companies laboratories and patients.
- Communicates with families to obtain records insurance prior authorization consent forms sample collection and updates to families at the direction of clinical staff.
- Completes patient information on lab requisition forms for genetic testing maintain supply of test kits and send kits to families when needed. Assist with lab tracking.
- Assists with incoming calls and scheduling appointments as needed.
- Assists with creating letters submission and tracking of insurance prior authorizations.
- Assists with triaging referrals and general inquiries.
- Contacts patients with routine normal test results as directed by the clinical team.
- Documents conversations in the medical record as appropriate.
- Assists with data entry and maintenance of the department database.
- Participates in ongoing research activities of the program.
- Performs other duties as required or assigned.
Qualifications
- Associates degree; Bachelors degree in biology or a science field preferred.
- Excellent communication skills required.
Required Licensure/Certifications
- None
Employment Type
Full-Time
