Technical Support Engineer

Your role and responsibilities:

In this role you will be responsible for providing technical assistance and support for marine products and systems. This role involves troubleshooting diagnosing and resolving technical issues as well as providing guidance to customers and internal teams. The ideal candidate will have a strong background in electrical engineering and marine technology with a focus on LV and MV Switchboards.

The work model for this role is hybrid. #LI-hybrid

This role is contributing to the Process Automation Marine and Ports Division in Miramar FL.

You will mainly be accountable for:

• Supporting basic technical support cases as well as complex cases with LV MV Switchgear Circuit Breakers Protection Relays and Transformers.
• Identifying technical problems and analyzing them through communications with customers and remote connections.
• Identifying improvement needs in the way of working and potential solutions for them communicating them proactively and driving small improvement actions.
• Executing wrap-up and follow-up of support cases in a timely manner and preparing technical reports after case closure.

Qualifications for the role:

• Bachelors degree in Electrical Engineering.
• 3 or more with 5 preferred years of experience.
• Experience in marine power generation and power distribution with focus on LV/MV Switchgear Protection Relays Transformers.
• Familiarity with marine/offshore work environment and procedures.
• Prior experience ABB Marine equipment is preferred but not required.
• Proficiency in diagnostic tools and software used for troubleshooting of protection relays is also preferred.

ABBs Marine & Ports division drives energy efficiency safety and a clean maritime future through electric automated and digital solutions. Our integrated solutions and lifecycle services for ship and shore help owners and operators of vessels and cargo terminals optimize performance increase reliability and reduce emissions. From the pioneering Azipod propulsion system to advanced automation and digital connectivity we prepare the maritime industry to meet the demands of tomorrow.

With a team of 2000 experts operating from 26 locations worldwide we bring over 100 years of industry experience. To date we have electrified more than 1500 ships automated over 1700 container cranes and digitally connected more than 2000 vessels and terminals. At ABB our mission is to help industries outrunleaner and cleaner.

Why ABB

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.