Oncology Financial Navigator, Brown Cancer Center, Downtown, 730a-3p
Oncology Financial Navigator, Brown Cancer Center, Downtown, 730a-3p
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Salary Not Disclosed
1 Vacancy
Job Description
Primary Location:
UofL Health Brown Cancer Center - UMCAddress:
529 S. Jackson St. Louisville KY 40202Shift:
First Shift (United States of America)Job Description Summary:
UofL Health is a fully integrated regional academic health system with five hospitals four medical centers nearly 200 physician practice locations more than 700 providers the Frazier Rehab Institute and Brown Cancer Center.With more than 12000 team membersphysicians surgeons nurses pharmacists and other highly skilled health care professionalsUofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Job Description:
The Oncology Financial Navigator serves as a patient advocate liaison and educator to assist cancer patients with understanding and navigating the cost of their care and healthcare coverage. Some patients may experience financial vulnerability during their treatment. Brown Cancer Center financial navigators evaluate their level of exposure to the possibility of financial toxicity which can hinder patients treatment. This personalized approach to providing patients with knowledge and hopefully financial savings will add a level of comfort and improved health outcomes to an otherwise challenging moment.
Essential Functions:
Percent of Time
Meets with the patient during interdisciplinary introduction meetings to review patients insurance(s) coverage and potential out of pocket expenses. Assessment of patients financial healthcare and household needs. Identify financial barriers to access treatment.
Serves as a liaison for financial matters throughout treatment including follow up on insurance and financial risk assessment.
With a high level of initiative assesses the financial needs of patients establishes a positive supportive relationship assists in developing a plan of care and thoroughly documents the findings recommendations and interventions made.
Communicates and collaborates with the treatment team re the financial implications of medical intervention on both the patient and the health care collaboration with the ordering physician recommends financial options that best fit the patients medical and financial needs.
Interacts with Medicare insurance companies pharmaceutical companies and other assistance programs as an advocate for the patient.
Maintains strong working relationships with other members of the treatment team.
Participates in activities to enhance professional development
Able to perform these services throughout the continuum of care (outpatient inpatient and other various departments)
Participates in data collection for quality and research purposes.
Shift Requirements:
Shift Length (in hours): Full time 40 hrs per week
# Shifts/Week: 1st shift Days
Overtime Required: Infrequently Sometimes Often n/a (exempt position)
Other Functions:
Maintain compliance with all company policies procedures and standards of conduct.
Performs other duties as assigned.
Other Knowledge Skills and Abilities
Minimum: Effective communications skills ability to manage a variety of tasks and problems at the same time. High level of initiative and ability to self-direct to solve financial problems of patients; ability to work collaboratively with the treatment team. Have a good knowledge of programs available to assist patients with their financial needs.
Ability to handle stressful situations involving critically ill patients and other sensitive issues involving finances.
Preferred: In addition to the above skills have a thorough knowledge of Health insurance guidelines programs and plans; patient assistance programs co-pay assistance programs Medicaid Medicare health plans COBRA guidelines and Health Care Reform. Furthermore to have the ability to find new programs that could assist patients with their financial needs.
Additional Job Description:
Education:
- Bachelors degree nursing psychology social work finance or other healthcare related field
- Masters degree in nursing social work finance or other healthcare related field (preferred)
Experience:
- Minimum Two (2) years in oncology or other applicable healthcare setting
- Experience with Medicare health plans COBRA regulations Medicaid guidelines PAP and co-pay assistance programs (preferred).
Licensure:
- Maintain licensure in applicable state if a Clinical Social Worker or Registered Nurse
Job Competency:
Knowledge Skills and Abilities critical to this role:
- Knowledge of CPT HCPCS and ICD codes.
- Completion of Financial Navigator Class as assigned within 6 months of hire.
Language Ability:
- Must be able to communicate effectively in both verbal and written formats.
- Bilingual (preferred)
Reasoning Ability:
- Able to critically think through complex patient situations process improvements evidence-based practice.
Computer Skills:
- Ability to work within multiple computer systems fluidly
- Maintains knowledge of computer programs associated with the Cancer Center and system needed to perform tasks outside of the Brown Cancer Center (i.e. Cerner Epic OncoNav Aria insurance/grant related systems)
Additional Responsibilities:
- Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times.
- Maintains confidentiality and protects sensitive data at all times.
- Adheres to organizational and department specific safety standards and guidelines.
- Works collaboratively and supports efforts of team members.
- Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community.
UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
- Honoring and caring for the dignity of all persons in mind body and spirit
- Ensuring the highest quality of care for those we serve
- Working together as a team to achieve our goals
- Improving continuously by listening and asking for and responding to feedback
- Seeking new and better ways to meet the needs of those we serve
- Using our resources wisely
- Understanding how each of our roles contributes to the success of UofL Health
Work Environment/Job Activities:
How often does the job require exposure to or completion of the following
Activities
HIGH
> 60%
MODERATE
31 60%
LIGHT
0 30%
NONE
0%
Local Travel
National Travel
Loud Noises
Working at heights above 4 ft.
Working in confined spaces
Risk of injuries from equipment on the job
Temperature extremes
Hazardous chemicals and fumes including waste
Radiation
Burns
Cuts/Punctures
Bloodborne/airborne pathogens
Combative/violent people
Please specify other(s) and amount of exposure (i.e. High moderate or light)
Physical Requirements:
How often does the job require completion or use of the following
Activities
HIGH
> 60%
MODERATE
31 60%
LIGHT
0 30%
NONE
0%
Sitting for example at computer workstation for extended periods of time
Standing
Bending
Walking
Operating machinery
Dexterity
Vision
Hearing
Repetitive Motions
Lifting pushing and/or pulling objects up to 50lbs.
Lifting pushing and/or pulling objects over 50lbs.
Standing or walking with objects up to 10 lbs.
Standing or walking with objects over 10 lbs.
Equipment
Computer
Telephone
FAX
Scanner
Copier
Other physical activity or equipment usage if moderate or high (please explain):
Acknowledgement:
This job description is designed to list the essential functions competencies requirements and activities of the job all of which may change at any time with or without notice. I have read and received a copy of this job description.
Employee Name Employee Signature Date
Employment Type
Full-Time
