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You will be updated with latest job alerts via emailSubaru of Las Vegas
Department: Sales
Location: Las Vegas NV
Job Type: Full-Time Onsite
Reports to: General Sales Manager
What Makes Us Different
At Subaru of Las Vegas were not just another dealership were on a mission to redefine the automotive retail experience. As part of the Findlay Automotive Group our store has become a benchmark for innovation transparency and respect in the car business. Weve built an established high-performing BDC and now were looking for a hands-on experienced leader to take it to the next level. If youre a proven BDC Manager with a passion for people process and performance and youre ready to be part of a dealership thats doing things differently we want to talk to you.
The Role: BDC Director
As our BDC Director youll oversee the day-to-day operations of our Business Development Center (BDC) managing a well-trained and motivated team that is responsible for driving showroom traffic maximizing appointment set-to-show ratios and delivering exceptional guest experiences from first contact to follow-up. Youll bring the right mix of strategy accountability and mentorship to help our BDC thrive in a high-volume environment. Were looking for someone who knows VinSolutions inside and out has a strong grasp of CRM best practices and can drive growth culture and consistency.
What Youll Be Responsible For:
- Lead train coach and supportBDC Associates to hit monthly goals for appointments show rates and sold units.
- Ensure prompt professional communication with all inbound and outbound sales leads.
- Monitor CRM (VinSolutions) daily for activity data hygiene follow-up performance and opportunity recovery.
- Collaborate with sales leadership to align BDC strategy with storewide goals.
- Conduct weekly 1:1s and team huddles to motivate train and develop performance.
- Identify and improve weak points in the BDC process youll have the support and freedom to fix whats broken.
- Recruit hire and onboard new BDC team members when needed.
- Maintain a positive professional and fun team culture that reflects our values.
Who Were Looking For:
ProvenBDC Management Experience (3 years preferred)
VinSolutions Mastery: You know how to dig into data coach to metrics and drive usage
High energy and self-motivation:Youre hungry to make a difference
Leadership & Accountability:You can lead a team with empathy and hold them to a high standard
Process-minded:Youre always thinking about how to improve
Excellent communication:Verbal written and interpersonal
Bonus Points For:
- Experience withCDK vAuto or other automotive tools
- Background in sales or marketing analytics
- Familiarity with digital retailing strategies
What You Get:
- Competitive base salary performance incentives
- Health dental and vision insurance
- 401(k) with employermatch
- Paid time off
- Employee discounts
- Professional development opportunities
- A leadership team that genuinely supports your growth
Work Environment
This is an onsite leadership role with typical hours Monday through Saturday (store closed Sundays). Expect a collaborative fast-paced atmosphere focused on continuous improvement and customer satisfaction.
Ready to Build Something Great
If youre passionate about automotive retail and believe theres a better way to run a dealership join us and help lead the change.
Apply today and lets build something that lasts.
Required Experience:
Director
Full-Time