Senior Philanthropy Communications Specialist

• Independently manage chip-ins fundraising program creating strategy to meet and exceed a monthly revenue goal of $7k while coordinating with APA!s clinic staff.
• Produce four or more e-solicits per month outside of active campaigns and collaborate with the MarCom functions for urgent communications during natural disasters and other emergencies.
• Conduct A/B testing analyze email performance on key metrics and implement other testing methodologies to continually improve engagement and increase revenue.
• Work with team leadership to lead mass SMS efforts and incorporate text campaigns into fundraising initiatives.
• Manage volunteers and/or interns as appropriate.
• Lead the creation and execution of direct mail pieces from ideation through writing and project management including managing vendor relations.

• Distill complex program information into concise and compelling messages.
• Manage and share a stream of key fundraising messages and stories for use in writing the content for integrated campaigns and digital campaigns carried out in coordination with the MarCom functions and for donor engagement by the Philanthropy functions.
• Produce weekly stewardship communications on behalf of the CEO sending to top-level donors in coordination with the CEO.
• Maintain a content calendar for campaigns e-solicits and other communications projects to ensure timely and effective messaging.
• Create event promotion communications to engage and invite supporters managing content across multiple platforms.
• Create and manage campaign donation pages in Classy involving the Graphic Designer and team leadership as needed to optimize design and messaging.
• Work with the Director of Content and Storytelling to maintain the MarCom/Philanthropy teams written voice as well as the sub-voices of different segments and create written assets to serve as a guide for all written communications on the Philanthropy team.

• Track data and develop recommendations for improved performance of e-solicits chip-ins social media campaigns and/or video appeals around urgent funding needs continually analyzing email performance researching best practices and implementing strategies to improve results.
• Conduct surveys following each campaign to gather donor feedback and share results to enhance future communications and strategies.
• Develop targeted communications and collateral materials in collaboration with the full MarCom/Philanthropy team.
• Write and produce monthly stewardship newsletter featuring updates on animals who have received high levels of engagement/interest from donors to close the loop on those stories and show direct impact of gifts.
• Expand and refine the case for philanthropic support aligning with overall philanthropic goals and priorities.

• Act as the backup editor for the Director of Content and Storytelling editing and advising on content produced across the team.
• Support the production of tribute cards banners pop-ups infographics and other development materials as needed.
• Collaborate as needed with the Partnerships and Individual Giving teams contributing storytelling expertise to enhance joint fundraising and stewardship efforts.
• Communicate effectively in writing and orally with a diverse constituency ensuring clarity and compelling calls to action in all communications.
• Participate in Story Core meetings and the Story Core chat space identifying suggesting and producing stories to be shared by MarCom/Philanthropy.
• Engage and manage volunteers so as to multiply the positions efforts carrying out the origins of APA! built on volunteerism.

• Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive welcoming environment
• Work alongside volunteers to complete daily tasks ensuring the work is shared and collaborativenot siloed
• Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
• Help retain volunteers by offering encouragement guidance and feedback during shared work
• Recommend strong volunteers for deeper involvement or specialized roles to your supervisor or volunteer manager
• Contribute to a positive culture by recognizing volunteer contributions through appreciation gratitude and shoutouts
• Help set volunteers up for success by clearly explaining tasks providing hands-on guidance and offering in-the-moment support

• Must demonstrate dependability accountability time management use of reasoning and good judgment skills
• Attend and participate in all required training sessions and meetings
• Maintain open and consistent communication with Program Manager or designee supervisor and other colleagues
• Partner with Volunteer Managers to learn about the volunteer programs and support volunteers interested in your department on an ongoing basis
• Able to react to change productively and perform other related duties as assigned
• Able to work evenings weekends and holidays as needed
• Able to work in a high-volume fast-paced high-stress environment
• Comfortable working autonomously when given goals and deadlines

• Must be able to work around animals (including diseased injured and/or potentially aggressive animals) loud noises chlorine or other chemicals and inclement weather.
• Must be able to comfortably interact with cats/dogs of various health levels including cats who may carry zoonotic diseases such as ringworm scabies intestinal parasites etc.
• Prolonged periods of working at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to focus in a loud and busy environment despite distractions.
• If reasonable accommodations are requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship to the organization.

• Excellent written communication skills with a flair for crafting stories that move people to action.
• Previous experience in fundraising or similar communications meant to drive action and engagement.
• Demonstrated passionate commitment to animals and the No Kill cause as well as ethical fundraising.
• Balance multiple projects concurrently set benchmarks and establish priorities.
• Learn quickly pivot as needed and be effective in a fast-paced multi-faceted ambitious environment.
• Possess a Can Do attitude and contribute innovative ideas as an active team member.
• Work well independently as part of a collaborative team and be open to receiving direction and feedback while meeting goals.
• Apply high-level critical thinking and creative problem-solving skills when developing and articulating solutions to a variety of situations demonstrating leadership ability.
• Plan implement and evaluate strategic objectives as needed to achieve goals.
• Demonstrate interpersonal and motivational skills and the ability to maintain positive. team-oriented relationships and share knowledge and information with other employees.
• Display a positive attitude show concern for people and community demonstrate presence self-confidence common sense and good listening ability.
• Participate in and contribute to community collaborations and inter-agency discussions.
• Proficiency in Google Suite.
• Proficiency in MailChimp Virtuous Marketing or other email marketing platforms.
• Bonus points for skills in Canva InDesign or other design platforms.

• Must embody APA!s core values of innovation respect drive resourcefulness and inclusion
• Commitment to APA!s customer experience expectations.
• Willing and committed to working well with volunteers and staff in all roles.
• Passion for working well with staff volunteers and customershelping all individuals feel successful appreciated and connected to APA!s mission
• Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
• Comfortable working cross-functionally and serving as a liaison between volunteers customers and team members
• Excellent interpersonal skills; maintains a calm and professional presence in all situations
• Strong attention to detail and high standards for quality
• Adaptable to change and able to perform related duties as needed
• Committed to embodying APA!s Core Values: Innovation Respect Drive Resourcefulness and Inclusion and cultural values: Humble Hungry Smart

• Standard office environment with exposure to environmental conditions that include working with and near animals
• Uses own transportation to travel and transport
• Exposure to unpleasant odors and noises.
• Exposure to bites scratches and animal waste
• Possible exposure to contagious diseases
• Occasional after-hours or weekend work may be required to support program needs

• This is a full-time exempt position with an average of 40 hours per week.
• Shift and schedule flexibility is required as weekly schedule is subject to change
• Able to work evenings weekends and holidays as needed

• APA! Main - Town Lake Animal Center (1156 West Cesar Chavez Austin TX 78703)
• APA! Shelter Pet Hospital - (4942 US-290 Austin TX 78735)
• APA!s Tarrytown office (2414 Exposition Blvd Ste. B-100 Austin TX 78703)
• Hybrid (must live in Austin area)
• May travel to offsite locations as needed

Required Experience:

Senior IC