Manager, Patient Access
Manager, Patient Access
Posted on :
09-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
ESSENTIAL FUNCTIONS
- Manages the day-to-day operations of the Patient Access teams to maximize performance and optimize service and quality levels
- Monitors daily operating activity of the department and makes necessary adjustments in work assignments
- Ensures efficient and high-quality delivery of care within the department
- Monitors individual schedulers and authorization staff productivity and works to improve staff performance in order to meet individual and team goals
- Conducts department audits to maintain consistency in the scheduling and authorization process
- Responsible for performance management of team including: reviews corrective action mentoring and performance improvement plans
- Oversee the hiring training and supervision of department personnel
- Lead by example and provide direction to the leadership team regarding the coaching mentoring training and development of staff
- Work collaboratively with all internal and external customers and departments to ensure timely and accurate patient registration and processing related to all aspects of the patient and revenue cycle process are followed
- Understands and stay abreast of payer requirements and changes within the industry
- Provide tools for supervisors to sustain develop enforce and report team metrics; recommend actions for improvement
- Attends administrative meetings and participates in committees as requested
- Ensure strict confidentiality of all health records patient information and meeting HIPAA guidelines
- Works with sensitive and confidential materials and must be able to exercise discretion
- Other duties assigned.
EDUCATION
- Bachelors degree or equivalent combination of education and experience
EXPERIENCE
- Minimum two years of experience in a supervisory management or leadership role is required.
- Proven leadership skills with an ability to motivate with a positive attitude that impacts others in a positive way.
- Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
REQUIREMENTS
- Excellent organizational skills.
- Excellent critical thinking troubleshooting and analytical skills.
- Excellent interpersonal skills.
- Excellent attention to detail.
- Must have the ability to cross-train in multiple departments.
KNOWLEDGE
- Knowledge of medical terminology
- Knowledge of computer applications
- Knowledge of scheduling templates
- Knowledge of authorization processes and insurance plans
- Knowledge of Federal State and HIPAA privacy regulations
SKILLS
- Be responsible calm and able to plan and prioritize the daily workload.
- Be able to adapt to different department processes and workloads.
- Good written and verbal communication skills decision-making and analytical skills.
ABILITIES
- Ability to maintain patient confidentiality and follow HIPAA guidelines.
- Ability to understand and follow oral and written instruction.
- Ability to communicate clearly and effectively.
- Ability to maintain effective working relationships with providers patients and employees.
ENVIRONMENTAL WORKING CONDITIONS
- Normal office environment. Some travel within community.
PHYSICAL/MENTAL DEMANDS
- Requires sitting and standing associated with a normal office environment.
- Some bending and stretching required.
- Manual dexterity using a computer keyboard.
ORGANIZATIONAL REQUIREMENTS
- HOPCo Mission Vision and Values must be acknowledged and adhered to
- Onboarding Training: Compliance IT Security Awareness Preventing Sexual Harassment De-Escalation
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
