Bell Captain
Bell Captain
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
s u n d a n c e
Job Title: Bell Captain
Pay Rate: $16.00/hour service charges
Shift: 9-hour variable shifts based on occupancy
Coverage Hours: 6:30 AM 1:00 AM
Availability: Weekends & Holidays required
FLSA Status: Non-Exempt / Hourly
Age Requirement: 25 (insurance requirement)
POSITION SUMMARY The Bell Captain leads Front Drive Valet and Boot Room operations ensuring smooth welcoming guest arrivals and departures that reflect the values of Sundance Mountain Resort-art nature and recreation. This hands-on leadership role drives service excellence and team coordination to create meaningful guest experiences.
KEY RESPONSIBILITIES
- Ensure an organized efficient guest-friendly front drive.
- Greet guests and coordinate check-in luggage and transportation.
- Maintain clean professional porte-cochere and curbside operations.
- Manage vehicle flow valet services and guest shuttles.
- Provide in-room orientations and assist with recreation readiness.
- Enforce environmental policies (no idling cleanliness etc.).
- Supervise and train Bell Team; assign daily duties.
- Promote a positive professional and safe team environment.
- Ensure shuttle and valet services are prompt safe and courteous.
- Conduct daily vehicle checks and report maintenance needs.
- Communicate with departments to support guest logistics.
- Resolve guest concerns with empathy and resourcefulness.
- Share knowledge of resort amenities and culture.
QUALIFICATIONS
- High school diploma or equivalent required.
- Leadership experience in hospitality preferred.
- Valid U.S. drivers license in good standing; 25 years old.
- Strong communication leadership and problem-solving skills.
- Able to lift 50 lbs navigate varied terrain and work on feet.
- Resort or outdoor recreation experience a plus.
- Computer and radio communication skills helpful.
BENEFITS
- Discounts on dining lodging retail and resort activities
- Career development & training opportunities
- Collaborative nature-inspired team culture
- Free active season pass
Employment Type
Full-Time
