Office Associate III - Adult Outpatient Services

Office Associate III - Adult Outpatient Services

Annual Salary: $33916

Work Hours: Monday to Friday 8:00 AM to 4:30 PM

Join the Hampton-Newport News Community Services Board as a Full-Time Office Associate III in Adult Outpatient Services located onsite in vibrant Hampton VA. This position offers an exciting opportunity to be part of a dedicated team where your contributions will directly impact the lives of community members seeking care. With a salary of $33916 per year this role provides a rewarding career with a focus on professional growth customer service and a flexible work environment. Youll play a vital part in ensuring the success of our outpatient services while fostering a culture of empathy and integrity.

As an employee you will receive an excellent benefits package including: Medical Dental Vision and Life Insurance; a Flexible Spending Account; Paid Time Off; Employee Discounts; a Competitive Salary; and participation in the Virginia Retirement System. Take advantage of this unique opportunity to work in a professional supportive environment that values work-life balance and excellence in service delivery. Apply now and make a difference!

About the Hampton-Newport News Community Services Board

Since 1971 the Hampton-Newport News Community Services Board has been committed to providing a comprehensive continuum of high-quality community-based services to the citizens of the Peninsula who are living with mental illness developmental disabilities and substance use disorders.

Your Role as an Office Associate III - Adult Outpatient Services

As an Office Associate III in Adult Outpatient Services you will play a critical role in supporting the team through various administrative duties. Your responsibilities will include answering phone inquiries managing receptionist tasks scheduling appointments maintaining accurate records and organizing calendars. Youll interact professionally with clients caregivers and service providers ensuring a smooth and efficient office environment.

You will also assist with preparing accurate documents managing billing and payroll processes taking meeting minutes and solving day-to-day administrative challenges. Proficiency in Microsoft Office and web-based tools like Zoom is essential for this role as youll be responsible for ensuring the productivity and efficiency of our office operations. By providing top-notch administrative support youll help us continue our mission of delivering exceptional care to the community.

Are You a Good Fit for This Role

To succeed as an Office Associate III candidates should have a minimum of one year of experience in clerical and/or customer service roles with a strong understanding of administrative functions. Proficiency in Microsoft Office applications particularly Outlook Word and Excel is required along with a solid familiarity with Internet and web-based tools like Zoom.

Excellent communication skills-both oral and written-are essential as youll frequently interact with clients caregivers and other service providers. Strong organizational skills and attention to detail are crucial for maintaining accurate records and keeping workflows efficient. Ideal candidates will be problem-solvers who can proactively address administrative challenges creating a positive and productive work environment. Experience in a healthcare setting is preferred.

Knowledge and Skills Required:

• At least one year of clerical and/or customer service experience.
• Strong computer skills including proficiency in Microsoft Office (Outlook Word Excel) and web-based tools like Zoom.
• Excellent oral and written communication skills.
• Experience in a healthcare setting is preferred

Ready to Join Our Team

If this sounds like the right fit for you we encourage you to apply today! Best of luck!

The selected candidate must successfully pass a criminal history fingerprint background investigation DMV record check Child Registry search drug screening test and employment reference checks.

Required Experience:

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