Rehabilitation Receptionist
Rehabilitation Receptionist
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Job Description
Position Title: Rehabilitation Clinic Receptionist
Division: NHC Capital Wellness Clinic
Job Status: Part time
Location: 2283 St. Laurent Blvd.
Reporting to the Clinic Manager or designate the Rehabilitation Clinic Receptionist is responsible for the day-to-day coordination of clinical operations which includes greeting clients managing files answering phones booking appointments providing knowledge-based opinions managing insurance claims increasing repeat business as well as being the right-hand in all things governing the smooth operations of the clinic. The successful candidate must be a great communicator well-organized and a quick thinker.
RESPONSIBILITIES:
Answer phones book appointments
Build clinic loyalty by exceeding service expectations and relationship-building
Welcome and greet clients upon arrival
Follow proper office procedures/file maintenance
Ensure the clinic is clean and laundry done at all times
Daily financial reconciliation
General administrative and clerical support
Other duties as assigned by the Director or designate
JOB REQUIREMENTS & QUALIFICATIONS:
2 years of customer interaction in a professional role either face-to-face or over the phone
Experience using Booker or other scheduling programs will be considered an asset
Experience working in a clinical environment will be considered an asset
Fluency both spoken and written in English and French is highly valued.
Insurance processing experience is an asset
Ability to work a flexible schedule
Ability to navigate multiple computer systems
High degree of accuracy in clerical data entry functions
Excellent communication skills
Professional and mature
Easily approachable
Self-starter
Motivated by client engagement
Takes pride in their work
Superior customer service
Exudes team spirit
BENEFITS:
Flexible schedule
Professional and safe work environment
Closing Date:Position remains open until filled.
Note:
We thank all applicants for their submissions. Only those selected for an interview will be contacted.
NHC Capital Wellness Clinicis committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process please contact us at with your accommodation request.
Employment Type
Part-Time
