drjobs Branch Production Manager / Processor

Branch Production Manager / Processor

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1 Vacancy
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Job Location drjobs

Bountiful, UT - USA

Yearly Salary drjobs

USD 60000 - 60000

Vacancy

1 Vacancy

Job Description

Branch Production Manager/ Processor (Hybrid)
Department: Sales
Compensation: $60000 base salary per-file bonus

The Branch Production Manager is responsible for overseeing the entire loan pipeline from the moment a loan entersLoan Setupstatus through toClosing and Funding. This role ensures pipeline efficiency compliance proactive client and agent communication and on-time closings. This individual will act as the primary liaison between the processing underwriting and closing departments while maintaining a high level of service to borrowers and referral partners.

Key Responsibilities:

Pipeline Management

  • Own the pipeline from Loan Setup to Closing.
  • Track manage and prioritize all active loan files to ensure milestones are met on time.
  • Review files for completeness and proactively resolve documentation or processing issues.
  • Conduct daily pipeline reviews with loan processors and underwriters as needed.
  • Anticipate and resolve potential bottlenecks in the pipeline before they delay closing.

Client & Realtor Communication

  • Serve as the main point of contact for borrowers and real estate agents once the loan moves into Loan Setup.
  • Provide proactive status updates at key milestones (disclosures out appraisal in clear to close etc.).
  • Manage expectations troubleshoot concerns and maintain a positive client and agent experience.
  • Implement consistent communication systems (email/text templates weekly update calls).

Team Leadership & Coordination

  • Act as the operations liaison between loan officers processors underwriters and closers.
  • Lead weekly pipeline meetings with the team to track progress and reallocate resources if needed.
  • Identify training needs process gaps or system inefficiencies and work with leadership to implement improvements.

Quality Control & Compliance

  • Verify that files are submitted cleanly with all necessary documentation to minimize underwriting conditions.
  • Monitor file quality and ensure adherence to company investor and regulatory guidelines.
  • Oversee pre-closing audits and assist in clearing any post-closing issues.

Technology & Reporting

  • Utilize ARIVE to manage pipeline and communication workflows.
  • Generate weekly reports on file status cycle times fallouts and any other issues.
  • Maintain accurate data and notes in ARIVE for compliance and accountability.

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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