Restaurant Onboarding Associate
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Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
At Wolt were all about creating exceptional experiences for our partners and customers alike. Our Onboarding team plays a crucial role in that mission helping new restaurant partners get up and running on the Wolt platform with a great digital presence from day one. Were now looking for a Platform Associate to join this team and take part in building the restaurant experience inside the app.
This role is full-time based in our Tel Aviv office and offers an exciting opportunity to learn about user experience digital structure and operational excellence while working closely with our local and global teams.
What youll be doing
As a Platform Associate youll be responsible for creating and maintaining digital menus for our restaurant partners on the Wolt platform. Your work directly affects how customers engage with our app and plays a key role in ensuring a smooth and clear ordering experience.
Day-to-day in this role youll:
- Build and design in-app menus for our restaurant partners
- Regularly update menus to ensure accuracy and freshness
- Support partners with technical issues or changes related to their menus
- Ensure menus comply with legal requirements and align with platform capabilities ensuring a smooth user experience
Our humble expectations
- Strong technical skills and a structured detail-oriented mindset
- A good eye for design layout and clarity
- Proficiency in Excel (including formulas such as VLOOKUP PivotTables etc.)
- Ability to work independently as well as part of a collaborative team
- Full professional proficiency in both Hebrew and English
What we offer
- A unique opportunity to step into a key account management role at one of the most exciting tech companies in Israel.
- Be part of a high-performing collaborative team youll join a fast-paced motivated Enterprise team that values ownership innovation and mutual support.
- Work with cutting-edge technology youll be at the intersection of product operations and tech helping bring complex integrations to life and solving real business challenges.
- Make an impact from day one your work will directly influence how our top-tier restaurant partners operate on Wolts platform and help shape their experience with us.
- Enjoy a people-first culture at Wolt we care about our people. Youll benefit from flexible working hours an inclusive work environment and a strong emphasis on work-life balance.
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
IC
Employment Type
Full Time
