ESIS Customer Experience Operations Representative
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
$ 40700 - 69300
Posted on:
09-08-2025
Vacancies:
1 Vacancy
Job Summary
The primary responsibility of the Customer Experience Operations Representative is processing account renewals through various systems ensuring the continuity of service to our clients is uninterrupted. The Customer Customer Experience Operations Representative will work with the Partnership Services group to ensure all account information is recorded properly in our database maintaining accurate documentation and details for the claims team to utilize during the handling process. The assigned work will span all lines of business processing varied program types.
Qualifications
Competencies:
- Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the departments team goals
- Accuracy ability to process requests with minimal errors
- Excellent written and oral communication skills
- Excellent time management skills
- Ability to adapt to changing processes and procedures
- Ability to manage multiple priorities and be results oriented
- Excellent analytical and problem solving skills
- Willingness to learn adapt and grow
- Accepts accountability and demonstrates good business judgment
- Strong PC skills including proficiency in Microsoft Business Suite and Webex
Education and Experience:
- College degree preferred and/or prior insurance/industry experience
- Knowledge of Salesforce system a plus
- Knowledge of EASE system a plus
The pay range for the role is $40700 to $69300. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS a Chubb company provides claim and risk management services to a wide variety of commercial clients. ESIS innovative best-in-class approach to program design integration and achievement of results aligns with the needs and expectations of our clients unique risk management needs. With more than 70 years of experience and offerings in both the U.S. and globally ESIS provides one of the industrys broadest selections of risk management solutions covering both pre- and post-loss services.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
