drjobs Senior Records Center Technician/Driver

Senior Records Center Technician/Driver

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1 Vacancy
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Job Location drjobs

Houston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Primary Purpose:

Perform all functions related to Records Center Operations which includes retrieval and delivery of records to customer sites processing accurate paperwork and processing new and returning inventories.

Qualifications:

Education/Certification:

  • High School diploma or GED certificate
  • Texas Class C drivers license and clear driving record; must meet requirements of HCDEs insurance provider

Special Knowledge/Skills:

  • Ability to communicate effectively with supervisor and others verbally and in writing
  • General knowledge of computer systems and Microsoft software applications
  • Knowledge of Harris county and surrounding counties
  • Ability to operate a pallet jack
  • Ability to operate a cargo van or 24 ft bob-tail truck

Experience:

  • Three years records management experience

Major Responsibilities and Duties:

  • Direct supervision of all Records Center Technicians/Drivers
  • Maintain the confidentiality of sensitive records.
  • Accurately process retrieval orders including pulling items verifying items and closing orders within 24 to 48 hours of the due date.
  • Process all destructions including pulling required media verifying it for accuracy investigating and resolving all exceptions and closing work orders within the allocated time.
  • Function as primary link between customers and HCDE.
  • Pick up and deliver scheduled and non-scheduled requests daily on the due date.
  • Train customers regarding proper storage and destruction techniques.
  • Complete daily routes and sign all paperwork before submitting it to billing.
  • Accurately process vault retrievals for daily weekly and monthly rotaions.
  • Replace new and returning materials to the shelf within 48 to 72 hours of receiving.
  • Keep the records center clean at all times.
  • Discard confidential papers containing customers information properly and in accordance with destruction procedures.
  • Asign daily records center duties to staff and make sure production levels are properly proformed
  • Perform other duties as assigned.

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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