Field (Outreach) Liaison
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Job Location:
South Portland, ME - USA
Monthly Salary:
USD 18 - 25
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!
Are you passionate about building strong relationships in your community Do you thrive in a field-based role focused on outreach training and service quality If so this opportunity may be the right fit for you!
Modivcare is looking for an experienced Field Liaison I to join our team.
This role is responsible for developing and maintaining close working relationships with transportation providers and medical facilities through on-site visits training vehicle inspections and real-time trip observations. You will play a vital role in contract compliance provider education and the successful execution of Modivcares Safe Driver Program and TripCare platform.
Schedule: Monday-Friday: 8:00am-4:30pm.
Location: MUST complete a minimum of 90 days on-site training at our South Portland ME office before proceeding to a WFH/Hybrid (3 Days Work from home/ 2 Days Field-Based).
This role
Builds relationships with transportation providers and facilities through face-to-face meetings calls and presentations.
Conducts medical facility visits to provide training and education on processes and technology platforms.
Completes annual and as-needed vehicle inspections in accordance with contract requirements.
Maintains required certifications to train providers on PASS and wheelchair securement techniques.
Oversees driver and attendant participation in Modivcares Safe Driver Program and related training compliance.
Supports the adoption and usage of Modivcares TripCare platform and mobile application.
Collaborates with internal teams to identify risks resolve provider or facility issues and provide follow-up.
Promotes Modivcare initiatives to transportation providers healthcare facilities and case managers.
Completes up to 2 weekly field visits post-training phase using company vehicle.
Must complete a minimum 90-day in-office training program before transitioning to a hybrid work-from-home model.
We are interested in speaking with individuals with the following
High School Diploma required.
Two (2) plus years of experience or equivalent combination of education and/or experience.
Previous experience in healthcare insurance auditing training or presenting preferred.
Strong verbal and written communication skills with public speaking ability.
Relationship-building mindset with excellent interpersonal and customer service skills.
Proficient in Microsoft Word Excel and Outlook.
Familiarity with Salesforce preferred.
Bilingual capability recommended.
Must have a valid drivers license and clean driving record.
Ability to work flexible hours and travel extensively within the region.
Able to use a hands-free mobile phone.
Salary: $20/hr.
Modivcares positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role the number of roles and the number of applications received. We encourage our prospective candidatesto submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities andencourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical Dental and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail hotel food restaurants car rental and much more!)
Modivcare is an Equal Opportunity Employer.
- EEO is The Law - click here for more information
- Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
- We consider all applicants for employment without regard to race color religion sex sexual orientation national origin age handicap or disability or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance please reach out to us at
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
We bring quality patient transportation, meal delivery, remote patient monitoring, and personal in-home care to homes all across America at Modivcare.
