Desktop Support
Desktop Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Associate Help Desk
Birmingham AL 35242
12 Months Contract
Monday to Friday 8:00 am to 5:00 pm
25-50% driving required using a company vehicle
Qualifications :
Provide first-level remote IT services or assist in the delivery of higher level services to our customers - Properly enter all calls into the helpdesk system
- Use predefined triage processes to troubleshoot and resolve or escalate to the appropriate resource within allowed
- Service Level Agreement parameters - Ability to use remote desktop applications in order to troubleshoot end user PC related problems
Additional Information :
Candidates must be able to lift 50 pounds and stand for extended periods of time.
25-50% driving required using a company vehicle
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
