Business Development Center Representative
Business Development Center Representative
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Job Description
Business Development Center (BDC) Representative
Join a trusted name in the automotive industry!
Romeo Auto Group is seeking a driven customer-focused BDC Representative to support our sales and service this role youll be the first point of contact for many of our customershandling inbound inquiries making follow-up calls scheduling appointments and helping drive traffic to our showroom. Compensation will range from $35k to $60k per year based on experience and performance.
About Romeo Auto Group
Family-owned and operated Romeo Auto Group has proudly served New York drivers since 1982. With decades of success and a commitment to excellence weve built a supportive energetic team environment that encourages growth and long-term careers.
What We Offer
- 401(k) with employer match
- Health dental and vision insurance
- Flexible spending account (FSA)
- Paid vacation and time off
- Life insurance
- Weekly training and career development
- Employee discounts
- A collaborative high-energy workplace
Responsibilities
- Respond to inbound internet leads phone calls and messages promptly and professionally
- Schedule sales or service appointments with potential and existing customers
- Conduct follow-up communication to nurture leads and ensure a positive experience
- Accurately record customer information and communication in CRM system
- Coordinate with sales and service teams to ensure a seamless handoff
Requirements
- Previous experience in customer service call center or dealership BDC preferred
- Strong communication and interpersonal skills
- Professional phone etiquette and written communication
- Detail-oriented with strong organizational skills
- Proficiency with CRM systems is a plus
- Bilingual a plus
- Consenting to a background check
Romeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
