Food and Nutrition Catering Associate - Patient Meal Service Assistant

Job Summary:

The Catering Associate provides personalized meal service to hospitalized patients of all ages (including patients who are NPO or on tube feedings). Meal Service includes direct patient contact in assisting with bedside meal selections dietary needs and special requests using an electronic device. Duties also include serving meals to patients stocking nourishment room tray assembly delivery and pick up cleaning and clearing patient dishware.

Minimum Knowledge Skills & Abilities Required:

Basic food handling customer service and ability to understand diets along with food allergies. Requires clean and neat appearance with ability to stand for long periods of time.

1. High School Diploma or equivalent preferred.
2. Requires 1-year previous food service experience working directly with customers clients or patients preferably in an acute care setting.
3. Proficiency in the use of computer software including: Microsoft Word Excel Outlook Email API Meditech and Computrition.
4. Must possess or be able to learn basic diet knowledge including modified diets. Demonstrate understanding by altering patient menus accordingly.
5. Strong time management and organizational skills with the ability to prioritize and manage multiple tasks.
6. Attention to detail while providing excellent personalized service. Must be able to identify solutions to service issues and use critical thinking to resolve them in timely manner.
7. Excellent verbal and oral communications skills in order to effectively interact with patients families managers and co-workers of a diverse population base.
8. Ability to maintain a high level of confidentiality.
9. Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:

X Child (13 months thru 12 years)

X Adolescent (13 years thru 17 years)

X Adult (18 years thru 65 years)

X Geriatric (66 years)

Physical Demands:

Heavy Work Lifting up to 100 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 50 pounds while walking pushing or pulling up to 115 pounds infrequently.

Ergonomic Risk Factors:

Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated the speed of the movement the required force and muscle involved

Awkward Posture: Posture is the position your body is in and its effect on the muscle groups that are involved in the physical activity. Awkward postures include repeated or prolonged reaching bending kneeling squatting working overhead with you hands or arms or holding fixed positions.

Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools. The amount of force depends on the type of grip the weight of an object or person body posture the type of activity and the duration of the task.

Contact Stress: Pressing the body hard on sharp edges can result in placing too much pressure on nerves tendons and blood vessels. For example using the palm of your hand to hit or stick objects can increase risk of musculoskeletal disorders.

Working Conditions:

Bloodborne Pathogen Exposure Risk Category B MAY have exposure to blood or body fluids when performing tasks.

Reporting Relationship:

Position reports to the Patient Services Manager. Receives oversight and direction from the Diet Clerk Patient Service Supervisors Director and the Clinical Nutrition Manager.

Caring for you as you care for the CommUNITY
Frederick Health offers a comprehensive and affordable benefits package. Health Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your familys needs. Life insurance Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience skills and education. If position is part-time salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid if applicable.

Hourly Range: $16.81 - $23.08

Required Experience:

IC