Argo Production Support Lead

Location:

The Lead Developer is responsible for the development implementation assessment and support of one or more environments applications or platforms with a primary focus on the Argo Teller platform. This role combines hands-on development with leadership responsibilities including mentoring junior engineers managing production support and influencing technology strategy. The ideal candidate brings deep technical expertise and a proactive approach to problem-solving and innovation.

Essential Functions

• Own and lead all production support activities and serve as liaison to support personnel
• Independently develop clean maintainable and testable code; perform code reviews for engineers at all levels
• Design solutions to ensure health performance and availability of assigned platforms
• Resolve system and client experience impacts across environments
• Assign work mentor and train junior engineers
• Advocate for new technologies and continuous improvement
• Apply proper security standards during code development
• Assist in strategy development for the full software development life cycle of new and emerging technologies
• Create technical documentation specifications and project artifacts
• Identify and develop potential standards and best practices
• Propose high-level architectural guidelines for application platforms
• Formulate and design technical solutions to meet business needs

Education

• Bachelors degree in computer science Engineering or related field (required)

Work Experience

• 5 years of experience in software development
• 5 years of experience with Argo platform (preferred) ideally in Teller systems
• 1 years of experience with Argo/Bankpro in traditional client/server architecture
• 1 years of experience with Argo web/API development (preferred)
• 1 years of experience developing interfaces for Argo Teller with CAD devices check imaging software and electronic cash recycler machines
• 1 years of experience with Alogent Front Counter (preferred)
• 1 years of experience working with mainframe technology
• 1 years of experience with Microsoft SQL Server and other relational databases
• 1 years of experience with SOAP and RESTful web services
• 1 years of experience with Web Methods JavaScript CSS HTML Azure DevOps XML (preferred)
• 1 years of experience applying SDLC methodologies (Waterfall Agile)
• 1 years of experience in the banking or financial industry (preferred)

Certifications & Licenses

• Relevant software development or platform certifications (preferred)

Skills

• Strong troubleshooting and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Ability to mentor and lead technical teams
• Self-starter with a drive for results
• Strong documentation and technical writing skills
• Ability to work independently and collaboratively in a fast-paced environment

Physical Demands

• Typical office environment; may require extended periods working at a computer

Travel/Driving Requirements

• Occasional travel may be required for team collaboration vendor meetings or onsite support

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $90000 to $125000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.