drjobs Internet Fulfillment Supervisor

Internet Fulfillment Supervisor

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1 Vacancy
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Job Location drjobs

La Vergne, TN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

You down with ecommerce and retail fulfillment Were on the search for Production Supervisors for our Tennessee Distribution Center. Our Internet Fulfillment Supervisors play a critical part in the online order fulfillment and continued fandom of our customers. Our Retail Supervisors play a critical role in making sure our stores have everything they need to keep our customers coming back for more.

Youll be responsible for overseeing an assigned area. Daily operations include put away order-filling unit sorter stock moves or inventory control tasks order-packing shipping put-to-light unit sorter receiving and the usual distribution center tasks. This position reports to an Operations Manager of Fulfillment or Retail Fulfillment.

WHAT YOULL DO

    • Supervise development and performance of 20 associates including daily operational procedures
    • Conduct training classes and provides instruction for associates
    • Handle all customer service related issues and e-mails in a timely and efficient manner
    • Plan coordinates and assists with the daily operational workflow to achieve maximum productivity
    • Monitor process accuracy as compared to established goals and coaches/recognizes associates accordingly
    • Supervise the reconciliation of cycle counts as well as semi-annual physical inventories
    • Create environment of teamwork collaboration and open communication
    • Understand and manage all safety procedures and ensures safe work practices are followed and maintained
    • Monitor daily staff to ensure completion of distribution center tasks in a timely and accurate manner on a day to day work plan
    • Conduct Observations on a daily basis to provide coaching and feedback to associates
    • Makes adjustments as needed to meet deadlines & performs other job duties as required

WHAT YOULL NEED

    • High school diploma or GED equivalent required college degree preferred.
    • At least 2 years experience in fulfillment center or warehouse/distribution center supervising 20 people.
    • Wave planning experience a plus.
    • Previous experience and knowledge of working with multiple small parcel carriers.
    • Experience working with various Warehouse Management Systems. (i.e. Manhattan Red Prairie Telenet).
    • Ability to lead and develop people in a team environment.
    • Solid knowledge in Excel Microsoft Word Outlook and a computerized warehouse management system.
    • Familiarity with LEAN production work methods.
    • Illustrates a dedication to meeting requirements of internal and external customers responding to all customer requests promptly and thoroughly.
    • High communication skills including ability to work in a team environment give honest direct feedback and is a solid verbal and written communicator.


Required Experience:

Manager

Employment Type

Full-Time

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