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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Own the showroom. As the public face of Centennial Imports youll be the expert who turns curiosity into confidence for guests shopping Mercedes-Benz and Volvo-from first hello to signed deal and happy delivery. Youll master our product lineups policies and processes handle tough situations with empathy and tact and keep our sales floor presentation razor-sharp so every guest experience feels premium.
What Youll Do-
Greet every guest immediately qualify needs and guide them to the right Mercedes-Benz or Volvo solution (ICE hybrid or Recharge EV) while providing outstanding pressure-free service.
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Operate the point-of-sale process accurately: manage paperwork process payments and reconcile at close with clean balanced records.
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Hit and exceed personal and store goals for units PVR CSI finance products accessories and protection plans.
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Direct customers to vehicles test-drive routes delivery bays service and parts with clear next steps-no handoffs without context.
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Proactively drive in-store sales: maintain a tight follow-up cadence (phone text email) build your pipeline and close.
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Develop superior product knowledge: trims packages MB tech (MBUX Driver Assistance) Volvo safety (Pilot Assist IntelliSafe) EV charging basics warranties and service intervals.
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Keep the floor flawless: vehicles merchandised price/menu boards current POP/signage aligned to running promos and delivery area spotless.
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Introduce promotions order-in options and CPO/loaner opportunities to increase gross and guest satisfaction.
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Cross-sell finance products accessories protection and service plans to elevate value for every buyer.
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Turn complaints into five-star saves-listen empathize resolve within policy and follow through.
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High school diploma or Associates degree.
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Retail sales experience (automotive preferred top retail performers welcome).
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Professional presence clear communication and a team-first mindset.
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Unshakable customer focus in a fast-paced high-traffic environment.
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Read/write/basic math proficiency; strong computer/CRM skills.
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Able to stand walk and be on your feet for extended periods.
Centennial Imports - 3050 W. Navy Boulevard Pensacola FL 32505. Centennial Imports1
Apply in person at the address above or via our careers page. Join a team representing two of the worlds most respected premium brands-and make every guests experience unforgettable.
#CentennialImports #MercedesBenz #Volvo
Employment Type
Full Time
