Sr Analytics Manager – Market Research

KeyBank

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profile Job Location:

Cleveland, TN - USA

profile Yearly Salary: $ 71000 - 125000
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Location:

127 Public Square Cleveland Ohio

Job Summary

The Key Experience & Design (KeyXD) team drives enterprise-wide quantitative and qualitative research to inform strategic decisions and enhance client and employee experiences. This role requires strong technical skills in data analytics platforms/software (examples: Python SPSS R advanced Excel such as PHStat2) and combining across multiple disparate data sources to deliver actionable insights. The ideal candidate will lead the development of other analysts in service to the broader client experience team and desired business outcomes.

Essential Job Functions

  • Data Integration & Analysis: Extract manipulate and analyze large datasets using data analytics platforms; interpret code logic to validate data pipelines and ensure accuracy.
  • Analytics Design: Recommend new quantitative methodologies for consideration and/or or evolve quantitative methodologies already in practice.
  • Advanced Analytics Execution: Apply advanced statistical techniques (SEM ENET K-means etc.) to uncover actionable insights.
  • Process Improvement: Identify opportunities to automate analysis including leveraging AI and ensure access to broader range of behavioral and operation data points
  • Best Practice Development: Create a knowledge warehouse for repeatable code and processes that can be leveraged by more junior analysts.
  • Cross-Functional Collaboration: Build strong relationships across the team and bank to align research priorities with strategic goals.
  • Manager: This role will directly manage three analysts acting as a player-coach guiding team members on technical and analytical best practices.
  • Insight Storytelling: Synthesize findings into deep compelling narratives and presentations and teach directs how to create a clear path from one insight to another

Required Qualifications

  • Education: Bachelors degree in Behavioral Science Economics Data Science or related field (Masters preferred) or equivalent experience.
  • Experience: 10 years in Data Analytics or related roles.
  • Technical Expertise:
    • Strong data analytics platform skills for statistical analysis automation and data modeling (Python preferred R SPSS etc.)
    • Ability to write read and interpret code for troubleshooting and validation.
  • Analytical Skills: Ability to interpret complex data from multiple sources and connect insights across studies.
  • Communication: Exceptional written and verbal skills
  • Tools: Proficiency in MS Excel PowerPoint
  • Mindset: Intellectually curious detail-oriented and comfortable in fast-paced ambiguous environments.

This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71000.00 - $125000.00 annually. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production commission and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 02/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

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Required Experience:

Manager

Location:127 Public Square Cleveland OhioJob SummaryThe Key Experience & Design (KeyXD) team drives enterprise-wide quantitative and qualitative research to inform strategic decisions and enhance client and employee experiences. This role requires strong technical skills in data analytics platforms/...
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Key Skills

  • Qualtrics
  • Quantitative Research
  • Spss
  • Data Collection
  • Microsoft Powerpoint
  • Research Experience
  • Survey Design
  • Qualitative Research
  • Market Research
  • Merchandising
  • Customer relationship management
  • Data Analysis Skills