Enterprise Director of Sales
Enterprise Director of Sales
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title
The Enterprise Director of Sales is responsible for managing Hospitality Global Enterprise Accounts the main focus is this role will be to:
1) Drive new sales grow total account value and renewal/retention across assigned Enterprise / Global Tier 1 accounts
2) Build strategic and senior executive relationships across the customer organization achieve 3x3 (minimum) relationships
In This Role Youll:
Use technical organizational and customer knowledge to influence customer decisions and assist the customer in applying solutions /services to meet their needs.
Assist in designing and recommending sales programs and set short and long-term sales strategies.
Evaluate and implement appropriate new sales techniques to increase the regions sales volume.
make recommendations for product or service enhancements to improve customer satisfaction and sales potential based on customer feedback and industry trends
Monitor evaluate and report changes in regional sales data competition customer satisfaction and customer trends.
Sales Tasks:
Prospect develop leads and progress leads to deal close and manage pipeline
Proposal preparation quote preparation (with support from other roles such as Sales Specialist)
Negotiate proposals statements of work and service agreements with clients
Lead simple demos (i.e. Travel intelligence Media)
Be the main point of contact for clients in their relationship with Amadeus
Develop strong rapport with customers key buying and influencing personas
Escalate customer feedback/incidences to corresponding team (e.g. operations)
Manage renewals for simple and complex deals
Identify and qualify business opportunities by establishing and developing relationships with top-level executives
Identify customers specific needs and develop / submit commercial proposals
Coordinate and participate in RFP/RFI responses and follow-up
Promote and sell products services and solutions through direct contacts events and road shows
Deliver sales presentations to senior management and demonstrate products
Manage negotiations to closure
Actively participate in the overall marketing activities and programs and contribute to marketing intelligence
Perform Market and competitor analysis
Reporting & Communications:
Deliver new product reviews to customers
Organize hand-off to post-sales teams and ongoing relationship with the Customer Success Manager (CSM)
Organize account strategy meetings and cross-sell/upsell opportunity reviews with internal teams (post-sales technical support etc.)
Update opportunities in Salesforce (CRM) at the different sales stages
Able to understand customer key needs and overall business case
Interact with customers to adapt and evolve the business plan
Capture customer feedback and develop plans to maintain and / or improve satisfaction scores
Sales Planning:
Build client specific account plans (SAP) to drive the overall business
Participate in the preparation of the long term plan (sales forecast and solutions based on customer feedback) and definition of the sales plan
Provide input for sales volume targets and strategic objectives
Manage the personnel/asset resources in accounts
Coordinate with all relevant stakeholders to ensure proposal contract readiness
Act as liaison between internal team across the customer lifecycle
This role will partner internally with Customer Success Manager Deal Management Specialists Product Management Finance Support Legal Billing Order Management and Implementation teams. Externally the role will have frequent interaction with executives ranging from VP SVP EVP CIO & COO levels.
About the Ideal Candidate:
Education: Bachelors Degree in Business Finance Marketing IT and / or equivalent work experience
5 years of experience in the Hospitality business
Minimum of 10 years experience in previous sales role
Commercial and deal making experience including ability to understand legal and risk aspects of contracts
Advanced communication and negotiation skills
Capability to create senior executive relationships
Experience in developing and executing Customer Development Plans
Ability to clearly articulate product value proposition to consumers
Must possess advanced conceptual thinking skills to develop customer specific use cases
Effectively present ideas and communicate with internal and external audiences
Ability to travel 20% and to client locations in the US
Previous experience with a CRM tool such as Sales Force
Must be able to work a hybrid Account Management and Sales role
Working at Amadeus you will find:
A critical mission and purpose - At Amadeus you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global from our people to our business which translates into our footprint processes and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus through on-the-job training formal learning activities and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages covering all essential components of a competitive reward offer including salary bonus equity and benefits.
A flexible working model - We want our employees to do their best work wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation creativity and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers partners and employees.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile upload your Resume/CV and apply today!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth or a related medical condition) ancestry national origin age genetic information military or veterans status sexual orientation gender expression perception or identity marital status mental or physical disability status or any other protected federal state or local status unrelated to performance of work involved.
Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
Director
Employment Type
Full-Time
