Delivery Senior Manager
Delivery Senior Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
CustomerManagement Level
Senior ManagerJob Description & Summary
About the role:
Customer Led Transformation
Organisations can no longer afford to chase growth at all costs: Responsible Growth means truly understanding what matters to customers staff partners citizens or patients and delivering outcomes for all your stakeholders - not just shareholders. Through business strategy insight experience and a secure adoption of technology we can help you unlock enduring responsible growth.
We know that future success comes from embracing the most advanced technology and our role is to help our clients build their organisations around it.
By joining PwCs CLT Consulting team your clients will be looking to you to help them define their journey generating insights to illuminate innovative ideas creating amazing experiences for customers achieving huge cost savings or embracing new collaborative mindsets.
And youll be doing it as part of one of the most awarded innovative and ambitious teams in the industry. Were recognised as leaders and have alliance relationships with major technology providers including AWS Salesforce Oracle Microsoft and SAP as well as for our expertise in cloud cyber security data and analytics and RPA.
The role
We are seeking a highly skilled and motivated Delivery Senior Manager to join our market leading consulting practice specialising in front office projects within the consumer goods industry.
As a Delivery Senior Manager you will be responsible for overseeing the successful delivery of client engagements managing project teams and driving strategic initiatives to enhance our clients front office operations. This role offers an exciting opportunity to work with major consumer goods companies lead transformative projects and contribute to the growth and success of our practice.
As a Senior Manager youll work as part of a team of problem solvers with extensive consulting and industry experience helping our clients solve their complex business issues from strategy to execution.
What your days will look like:
The role is multi-faceted and the proportion of your time spent on each aspect could vary from time to time. Responsibilities will vary from project to project but will include:
1. Project Management: Lead end-to-end delivery of front office projects within the consumer goods sector ensuring projects are delivered on time within budget and to the highest quality standards.
2. Client Engagement: Collaborate closely with clients to understand their business objectives define project scope and develop project plans and strategies. Act as a trusted advisor to clients providing guidance and expertise on front office practices and industry trends.
3. Team Leadership: Manage and mentor project teams fostering a collaborative and high-performance culture. Provide guidance and support to team members ensuring their professional development and effective project execution.
4. Stakeholder Management: Establish and maintain strong relationships with key stakeholders both internally and externally. Effectively communicate project progress manage expectations and resolve any issues or conflicts that may arise.
5. Risk Management: Identify project risks and develop mitigation strategies to minimise their impact. Proactively monitor project performance identify deviations from plans and implement corrective actions as necessary.
6. Process Improvement: Continuously evaluate and enhance project management methodologies and delivery processes. Identify areas for improvement and implement best practices to drive efficiency and effectiveness in project execution.
7. Business Development: Collaborate with the business development team to identify new opportunities and contribute to proposal development. Participate in client presentations and engage in business development activities to support the growth of the practice.
This role is for you if:
Significant experience in Consumer Goods front office industry OR equivalent experience in consulting roles.
Ability to comfortably navigate between business and tech topics.
Delivery experience of 2-3 commercial transformation projects including x-market scope.
Demonstrated leadership abilities with the capacity to lead and inspire cross-functional project teams.
Exceptional communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels.
Strong analytical and problem-solving abilities with a strategic mindset to identify opportunities and provide innovative solutions.
Experience in managing client relationships and a strong customer-centric approach.
Proficiency in project management tools and methodologies.
Flexibility to travel to client sites as .
Functional expertise in TPM and REx.
Join our fast growing consulting team and play a pivotal role in driving front office transformations for leading consumer goods companies. Apply now to be a part of our talented team and make a meaningful impact on our clients success.
Please note that the above job description is a general framework and may be subject to modifications or refinements based on the specific needs of the company and projects.
What youll receive from us:
No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Case Development Business Development Business Expansion Business Model Development Business Transformation Channel Partner Management Coaching and Feedback Communication Creativity Customer Analysis Customer Engagement Customer Experience (CX) Strategy Customer Insight Customer Relationship Management Customer Retention Customer Service Customer Strategy Customer Success Customer Transformation E-Commerce Embracing Change 25 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
YesGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior Manager
Employment Type
Full-Time
