AI Technical Architect
AI Technical Architect
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$ 180000 - 225000
1 Vacancy
Job Description
About the Team
About the Role
**We are prioritizing candidates in east coast time zones for more streamlined collaboration with our EMEA teams.**
This role will also bridge the gap between Customer Success Product and Engineering teams helping define how AI transforms collaboration at scaleboth within Miro and across the customers broader tech ecosystem.
What youll do
- Lead customer discovery sessions focused on identifying AI use cases data sources technical constraints and automation opportunities
- Design and implement AI-driven solutions in Miro including intelligent templates agents summarization tools and custom GPT integrations
- Serve as a trusted advisor on AI solution architecture including data privacy compliance API usage and model performance monitoring
- Guide customers through technical setup and change management for Miros AI features and integrations with other AI or automation platforms (e.g. Zapier Workato OpenAI Azure OpenAI LangChain)
- Collaborate with Product and Engineering to influence the roadmap based on real-world customer needs and emerging AI trends
- Partner with Customer Success and Account Managers to ensure successful onboarding measurable adoption and retention of AI use cases
- Facilitate enablement sessions and workshops for technical and non-technical audiences on using Miros AI tools effectively
- Contribute to documentation best practices and scalable assets for repeatable AI engagements
What youll need
- 6 years of experience in a technical consulting solution architecture or professional services role with customer-facing responsibilities
- Hands-on experience designing or implementing AI solutions including working with LLMs prompt engineering and/or agent frameworks (e.g. AutoGPT LangChain RAG)
- Strong familiarity with AI tooling and APIs (e.g. OpenAI Hugging Face Vertex AI) and knowledge of how to integrate these within customer workflows
- Experience designing evaluating and deploying AI agents or workflows using frameworks like LangChain CrewAI or AutoGPT
- Knowledge of REST APIs and experience with low-code/no-code automation platforms is a strong plus
- Excellent facilitation and communication skills with the ability to explain complex AI concepts to a non-technical audience
- Strategic mindset with a bias toward experimentation iteration and learning.
- Knowledge of enterprise AI safety data privacy and responsible deployment practices
- Hands-on experience integrating AI into enterprise SaaS environments using APIs or low-code tools
- Curiosity and empathyespecially when it comes to understanding a customers needs and how AI can uniquely solve them
Whats in it for you
- 401k matching Competitive equity package
- Excellent Medical Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2000 of charitable donation matches each year
The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $180000 to $225000. Final compensation and total package components will be based on individual factors such as the candidates skills qualifications and experience.
Employment Type
Full Time
