Lead - Value Engineer

Lets face it. Most people hate the software they use at work. Business software is clunky expensive hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use why cant business software be that way too At Freshworks we agree with you! We pride ourselves on building powerful sophisticated software thats fun and easy to use.

We are constantly on the lookout for smart people who are passionate about creating great products designing great experiences building scalable platforms and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in Bangalore India! If you have great analytical skills and are maniacal about value selling we want to talk to you. If you are a good speaker good at building (mathematical) value models and can communicate effectively with a variety of audiences we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment then we definitely want to talk to you. Hit us up and lets chat. 

Our Value Engineering team is expanding and actively seeking a Lead Value Engineer to join our team. As a Lead Value Engineer you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology.

About the Role:
As a Value Engineer you will lead moderate-sized initiatives to identify quantify and communicate the value delivered by our SaaS solutions to customers and internal stakeholders. You will serve as a trusted advisor translating complex technical and business requirements into actionable value frameworks that drive product adoption customer satisfaction and revenue growth.

Key Responsibilities:

• Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value.
   
• Collaborate closely with cross-functional teams such as sales product management marketing and customer success to quantify and articulate value propositions for diverse customer segments.
   
• Conduct detailed data analysis cost-benefit evaluations and business case modeling to demonstrate ROI and support customer decision-making.
   
• Develop compelling value presentations demos and documentation tailored to both technical and executive audiences.
   
• Mentor and support junior value engineers and other team members in best practices and methodologies.
   
• Continuously improve value engineering processes frameworks and tools to adapt to evolving SaaS business models and market demands.
   
• Monitor and measure realized value post-sale to drive continuous improvement and customer retention.

Qualifications :

Required Skills and Competencies:

• 5 years of value engineering financial analysis or related experience within SaaS or technology companies.
   
• Strong discovery skills: expert in gathering and synthesizing data from multiple sources understanding customer needs and usage patterns.
   
• Advanced solutioning skills: capable of designing innovative value propositions and modeling scenarios aligned with customer business goals.
   
• Operational excellence: proven ability to manage projects efficiently maintain high-quality deliverables and incorporate continuous feedback.
   
• Proficiency with data analysis tools and techniques to conduct quantitative and qualitative value assessment.
   
• Excellent communication skills with the ability to present complex information clearly and persuasively.
   
• Collaborative mindset with experience working in cross-functional teams.
   
• Ability to influence and build relationships with stakeholders at all organizational levels.
   

Preferred Qualifications:

• Experience with SaaS business models cloud technologies and subscription-based revenue metrics.
   
• Familiarity with financial valuation pricing strategies and contract negotiation support.
   
• Experience mentoring or leading junior engineers or analysts.
   
• Bachelors or advanced degree in Engineering Business Finance or related field.

Additional Information :

The annual base salary range for this position is $ 128000.00 - 160000.00 USD Variable Compensation

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Equity may be available.

Freshworks offers multiple options for dental medical vision disability and life insurance. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

Yes

Employment Type :

Full-time