Student Success Coach (2 Vacancies)

Current Employees and Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.

Position Title:

Job Category:

Employment Type:

Job Profile:

Job Duties:

Oversees retention and/or transfer efforts for students who are considered at risk of failing dropping out of school or transferring to another school or program. Serves as a resource to faculty staff and students.

The Student Success Coach position is designed to provide holistic and personalized support for UW-Green Bays diverse student population through proactive outreach strategic advising and intentional relationship-building. The Success Coach will serve as a consistent point of contact for a caseload of at-risk students working to foster a sense of belonging increase retention and close opportunity gaps. Key responsibilities include conducting intake assessments to identify individual strengths and needs developing tailored holistic success plans and maintaining regular communication throughout the semester. Coaches will provide support and personal guidance through timely resource referrals facilitate skill-building workshops and collaborate closely with faculty advisors and campus partners to ensure wraparound support while tracking student progress and documenting interactions using Navigate our student success addition the Success Coach will assist the supervisor with coordination and training of student success peer mentor component of the program.

Key Job Responsibilities:

• Communicates assists and monitors progress of students

• Provides referrals to appropriate campus resources

• Adheres to the established plan of operation curriculum process policy program procedures and all other related federal regulations

• Partners with academic advisors faculty staff students and administrative personnel to track analytics and help identify risk indicators to support data-informed retention and transfer strategies

• Advocates for campus-wide retention initiatives

• Maintains accurate student records including contact logs case notes and files

• Monitors plans and facilitates student academic progress student programming and success plans

• Makes recommendations to improve retention efforts

Department:

Student Access & Success

Compensation:

Minimum compensation of $46610.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Benefits:

UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental vision several life insurance options AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS) where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition employees receive several types of paid leave benefits which are prorated for employees working less than 100%. This includes 9 legal holidays 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year depending on years of service and employment type.

For more details please review the links below.

UW System Employee Benefits Brochure:

Quick Guide:

Compensation Estimator:

Qualifications:

• Bachelors Degree
• Ability to manage multiple projects self-prioritize meet deadlines and remain flexible to shifting priorities
• Exceptional organization skills and attention to detail in all aspects of the job
• Demonstrated commitment to student development support and success

Preferred Qualifications:

• Masters degree in education student affairs counseling social work or related field
• 2 years experience working in higher education
• Demonstrated experience in supporting institutional efforts for equity and access
• Excellent written and oral communication skills
• Ability to work effectively on a team and independently in a high-volume work setting
• Experience working with diverse underrepresented and first-generation students
• Demonstrated computer proficiency with the ability to use spreadsheet word processing and internet-based software/applications
• Proficiency in speaking and reading a second language preferably Spanish Hmong Somali or Oneida

Conditions of Appointment:

A criminal conviction investigation will be conducted on the finalist(s). A six-month probationary period is required for this compliance with the Wisconsin Fair Employment Act the University does not discriminate on the basis of arrest or conviction record.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this please contact Human Resources.

How to Apply:

Click the Apply button and follow the prompts on the screen.

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Cover letter specifically addressing qualifications for the essential job functions

• Resume

Application Deadline:

To ensure consideration please submit application materials by Sunday August 17 2025.

Contact Information:

If you have any questions need accommodations or submitted your application with missing materials call or email:

Human Resources

Phone:

Email:

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition the successful candidate will have strong oral written interpersonal and organizational skills demonstrated integrity and strong leadership and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity promoting environmental sustainability encouraging engaged citizenship and serving as an intellectual cultural and economic resource.

Benefit Details

The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions this includes several health insurance options with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental vision several life insurance options AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS) where employer contributions begin immediately and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition eligible employees receive several types of paid leave benefits which are prorated for employees working less than 100%. This includes 9 legal holidays 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year depending on years of service and employment type.

For more details please review the benefit quick guide linked below.

• UW System Employee Benefits Brochure

• Total Compensation Estimator

Employee Misconduct

All final candidates will be asked to provide names email contact information and/or phone numbers for three (3) references with at least one being from a manager or supervisor during the interview process. All final candidates must be asked prior to hire whether they have been found to have engaged in are currently under investigation for or left employment during an active investigation in which they were accused of employee misconduct sexual violence or sexual harassment. When obtaining employment reference checks these same misconduct sexual violence or sexual harassment questions must also be asked.

Confidentiality Statement

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See . sec. 19.36(7).

Annual Security Report

For more information regarding the University of Wisconsin-Green Bay and the surrounding area see ourCampus and Communitysection. For Campus Safety information see ourUniversity Police websiteand ourAnnual Security Report(for a paper copy please contact the Office of Human Resources at ). This report includes statistics about reported crimes as well as information about crime prevention and campus security policies and procedures.

EEO Statement

Qualified applicants will receive consideration for employment without regard to color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.