Technical Product Manager & JIRA Administrator
Technical Product Manager & JIRA Administrator
Posted on :
08-08-2025
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1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
We are seeking an experienced and highly skilled Technical Product Manager with a strong background in Jira Administration to join our dynamic team. This pivotal role bridges the gap between technical execution and business strategy ensuring our Enterprise Platform & Engineering product teams aligns with market needs and organizational objectives. The ideal candidate will possess a deep understanding of the product lifecycle exceptional technical acumen and proven expertise in optimizing Jira environments to enhance team productivity and collaboration.
Responsibilities
Product Management & Strategy:
- Define and champion the product roadmap for key technical platform & engineering solutioning aligning them with overall company goals and market opportunities.
- Conduct user feedback analysis to identify customer needs and translate them into detailed product requirements user stories and technical requirements.
- Collaborate closely with cross-functional teams including Engineering Architecture and other Ford Business entities to oversee the entire product development lifecycle from ideation to launch and post-launch optimization.
- Prioritize product features and manage the product backlog based on business value technical feasibility and customer impact.
- Act as a subject matter expert (SME) for your assigned product areas providing technical guidance and insights to internal and external stakeholders of Enterprise Platform & Engineering Operations (EPEO)
- Monitor performance using data and metrics identifying areas for improvement and driving continuous improvements.
- Communicate effectively with technical teams stakeholders and senior leadership translating complex technical concepts into clear actionable insights.
- Develop and maintain comprehensive documentation including technical specifications user guides training requirements and release notes.
Jira Administration & Optimization:
- Serve as the primary expert for our Jira instances responsible for their configuration management and continuous optimization to meet organizational needs.
- Configure and customize Jira projects workflows issue types screens fields permissions and notification schemes to support diverse team requirements (e.g. Software Development IT Marketing).
- Manage user accounts groups and permission schemes within Jira and integrated Atlassian tools ensuring appropriate access control and data security.
- Develop and maintain custom dashboards reports and advanced filters to provide actionable insights into project progress team performance and key metrics.
- Implement and manage Jira automation rules to streamline processes and improve efficiency.
- Integrate Jira with other essential tools and systems (e.g. Confluence service desks development tools) to ensure seamless data flow and enhanced functionality.
- Provide training support and best practice guidance to Jira users across the organization fostering effective utilization of the platform.
- Develop and enforce Jira administration policies and guidelines and contribute to the overall Atlassian stack governance.
Qualifications
- Bachelors degree in Computer Science Engineering or a related technical field.
- Minimum of 5 years of progressive experience in technical product management with a proven track record of successfully launching and managing complex technical products.
- Demonstrable expert-level proficiency in Jira Administration including hands-on experience with advanced configurations workflow customization user management and reporting.
- Strong understanding of software development methodologies (Agile Scrum Kanban) and experience working within agile frameworks.
- Exceptional analytical and problem-solving skills with the ability to leverage data to inform product decisions.
- Excellent communication interpersonal and presentation skills capable of effectively engaging with both technical and non-technical audiences.
- Ability to lead cross-functional teams and influence stakeholders without direct authority.
- Experience with other Atlassian products (Confluence Bitbucket) and their integration with Jira is highly desirable.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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