FLEX Senior Manager, Competitive Intelligence Operations and Initiatives
FLEX Senior Manager, Competitive Intelligence Operations and Initiatives
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Job Description
This is a temporary position.
JOB SUMMARY
The Senior Manager Competitive Intelligence Operations & Initiatives will play an instrumental role in the evolution of a large-scale company-wide data program that sits within the Global Product Intelligence function at Marriott. Through strong cross-functional collaboration and business acumen this individual will assist with executing the strategy & vision for the program. The primary focus of the position is to become a SME of the CoStar Benchmarking application in order to develop training and change management resources provide technical & process related support to end users and assist with trouble shooting any related data reporting process issues.
CANDIDATE PROFILE
Education and Experience
4-year degree from an accredited university in Business Administration Hotel and Restaurant Management Economics or related major and 2 years of relevant professional experience in Revenue Management Sales or related function demonstrating progressive career growth and a pattern of exceptional performance.
OR
4 years of relevant professional experience in Revenue Management Sales or related function demonstrating progressive career growth and pattern of exceptional performance.
Excellent verbal and written communication abilities with attention to detail
Strong critical thinking skills
Proven decision-making skills
Ability to understand business needs and identify areas of opportunities
Excellent listening skills and willing to encourage ideas and resolve conflict in a positive manner
Demonstrates self-confidence and capable of building credibility among peers and senior management
CORE WORK ACTIVITIES
Provides subject matter expertise for Competitive Intelligence product initiatives
Responsible for the creation and/or revision of business processes training and change management documentation
Assist in the execution of communications plans and deployment activities
Develops and executes post-launch actions for sustaining resources and tools
Manages the support email inbox answering questions from end users or referring issues to the correct area
Works creatively with stakeholders to determine their true needs and solutions
Uses problem solving methodology for decision making and follow up
Presents ideas expectations and information in a concise organized manner
Exemplifies strong project management skills including establishing timelines goals and continual communication
Performs other reasonable duties as assigned
MANAGEMENT COMPETENCIES
Leadership
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Fluency in Excel PowerPoint and Word required
o Strong interpersonal skills and be able to work well with non-technical and technical audiences clearly communicating project needs risks delays and outcomes to all levels of the organization.
o Strong desire to solve business problems using data driven solutions.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
o Mathematical Reasoning - Adds subtracts multiplies or divides quickly correctly and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
The pay range for this position is $47.30 to $78.37 per hour.
Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.
The application deadline for this position is 14 days after the date of this posting August 6 2025.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
Employment Type
Full-Time
