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When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.
Reporting to and in collaboration with the Director of Site OperationsJob Description:
Essential Duties & Responsibilities including but not limited to:
Follow corporate and practice policies and procedures
Work with Director Site Operations/Practice Administrator to develop annual budgets and demonstrate cost effectiveness during budget preparation
Accurately executes established payroll procedures including time cards and timekeeping systems utilization.
Respond to patient inquires.
Coordinate maintenance repair and cleaning of the practice. Monitor professional physical appearance of building and office space and address if deficient.
Supervise work performance of the staff to ensure adherence to established standards.
Review work performance and make decisions for pay increases promotions transfers and other human resource actions.
Train new staff regarding department policies and procedures.
Orient colleagues that are new to area or new to the performance of specific tasks.
Establish work schedules and assign staff to specified areas of the department.
Counsel discipline and recommend discharge as necessary. Determine if retraining is necessary.
Communicate with Director of Practice Operations or Practice Manager on a regular basis to evaluate practice operations.
Act as a liaison between support staff and providers.
Monitor and address staffing issues to insure appropriate coverage to support patient flow. Develop and monitor provider weekly schedules on-call schedules.
Support front office staff and provide coverage as needed in administrative or clinical areas (as defined by established policy and protocol) provide back-up coverage during staff shortages during crisis situations and for evaluation.
Conduct regular meetings with medical staff and support staff to insure consistent and timely flow of communication.
Maintain responsibility for petty cash; reconcile petty cash fund.
Control supply ordering/receiving and inventory for office. (Including clerical medical furniture and equipment needs within specified guidelines).
Participate in and successfully complete Mandatory Education.
Requirements/Qualifications:
A Bachelors or advanced degree is preferred or two years of leadership experience in a physician office in a provider setting
Demonstrated management skills
Strong knowledge of electronic medical record systems
Strong overall computer skills
Knowledge of third party billing and coding requirements Superior ability to communicate with all levels of staff and the provider community
Required Experience:
Manager
Full-Time