Field Service Engineer
Field Service Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title Field Service Engineer
Job Location Tewkesbury
Job ID 27003
About this opportunity and L3Harris UK
From 11 UK sites our team of nearly 1000 people delivers unique capabilities across space air land sea and cyber for military security and commercial customers across the UK and worldwide.
L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International the land domain our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems cyber and electromagnetic activities (CEMA) electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict cyber warfare force protection and counterterrorism.
A few of our employee benefits are:
Hybrid working where possible three days onsite per week
Half day finish on a Friday
25 days holiday per year (plus bank holidays) increasing with long service and with the opportunity to buy/sell up to 5 days
Private medical insurance with optional family cover
Pension scheme of up to 7% employer contribution
Life Assurance 4x salary (flexible up to 10x)
Group income protection
Flexible opt-in extras such as a health care cash plan dental insurance gym membership critical illness cover and cycle to work scheme
Employee assistance program providing mental health and wellbeing support
Professional membership reimbursement (discretionary)
What the role will involve
We are looking for a Field Service Engineer to join our Technical Services Team. You will be required to assist with the development installation commissioning and support of the System Electronics Radio Frequency (RF) and Information Technology (IT) elements for ICI EMEAs products and services as well as provide technical support to existing and potential customers in the UK and overseas on Electronic RF and IT-related ICI EMEA products and services.
The responsibilities of your role will include the following:
Assist with the support design installation configuration and commissioning of Systems as well as Electronic Radio Frequency and IT Sub-Systems in a networked environment
Take responsibility for aspects of commissioning delivery and deployment of ICI EMEA products/systems and upgrades including taking part in the Factory and System Acceptance as well as providing technical assistance during the deployment phase
Provide technical support and assistance for customer delivery projects and deployed systems
Undertake site visits for existing customers both overseas and in the UK during which you will be expected to provide the customer with product/system support
Prepare documentation/training material and assist with customer training both overseas and in the UK
Offer support to other functional areas where their technical expertise is relevant including supplying technical documentation to support bid preparations offering advice/guidance to support technical decision making on specific projects
Provide input to the overall design of Intelligence and Cyber EMEA products
Build close customer relationships to understand their future requirements facilitating future business opportunities
Contribute to the continuous improvement of company systems/products by understanding the customers needs and wants
Undertake any other reasonable duties as required by management
Proactively support company compliance to Health and Safety legislation through adherence to company polices processes and practices
Ensure that all business activity is conducted in line with company values policies and ethics codes of conduct
What youll bring
The role requires the following experience and skills:
5 Years experience working in a practical IT Systems or Radio Frequency role
Exceptional standard of technical and computer literacy
Understanding of system integration of multiple sub-systems and devices
Understanding of Radio Frequency and Data communications systems
Excellent practical and problem solving skills
Excellent interpersonal skills to develop effective partnerships and relationships in a multi-discipline environment
Strong team player who is flexible adaptable and able to multi-task
Good presentation skills
Self-motivated learner who must be able to identify their own training requirements and have the willingness to be involved in activities outside of their immediate area of expertise learning new skills on the job
Visit customer sites both overseas and in the UK for system delivery and support activities
Important to know
Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.
Employment Type
Full Time
