Credit Controller

Join Our Finance Team at The Compleat Food Group!

Were excited to offer an incredible opportunity for an experienced Credit Controller to join our dedicated and professional Finance team in Redhill.

Were looking for a proactive and confident Credit Controller to take ownership of our receivables process ensuring timely collections and maintaining a healthy cash flow.

In this pivotal role youll evaluate customer credit minimise financial risk and work closely with clients and internal teams to resolve payment issues all whilst helping to support the financial strength and success of our business.

Who We Are:

At The Compleat Food Group were on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as Food to Feel Good because we believe in savouring every bite whilst making a positive impact.

Our team of over c6000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers prominent retailers and our thrilling market-leading brands such as Walls Pastry Squeaky Bean and Unearthed.

Working Hours:

The working hours are Monday to Thursday 08:30am 5pm and 8.30pm 4pm on Fridays

We also offer Hybrid and flexible working.

Your Duties Will Include:

• Liaising with internal and external stakeholders drive the timely recovery of outstanding unpaid balances across the Group for the parts of the sales ledger you are responsible for. This includes emailing and calling customers as well as using customer portals to identify and action solutions for non-payment
• Work with internal stakeholders to resolve queries and issues to ensure timely clearing of outstanding balances across the Group including debit notes and other internal matters that are the root cause of issues in Accounts Receivable
• Accurately allocate cash to customer accounts on a timely basis
• Maintain accurate and up-to-date debtor reports including aged debt commentaries
• Generate manual invoices and credits on an as-needed basis
• Strong customer management and communication skills essential.
• IT literacy including the ability to be proficient with multiple CRM systems
• Ad hoc work as requested by the Accounts Receivable Supervisor

Your Skills and Experience:

• Attention to detail working under pressure and to deadlines
• Strong communication skills with ability to confidently engage with internal and external stakeholders
• Ability to take ownership of a ledger in a proactive and professional manner
• Good Microsoft Excel skills
• Strong IT skills

Benefits:

• 33 days holiday (including bank holidays)
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial Emotional and Practical Support)
• Physical Wellbeing Benefits Free on demand exercise hub and various gym discounts.
• Online Wellbeing benefits
• Free Financial wellbeing mortgage calculators budget tools financial aid tools
• Holiday Discounts via Online Retail Discount

The Compleat Food Group fosters an inclusive respectful culture where everyone feels safe supported and valued. We welcome diverse talent knowing it drives exceptional results and a better workplace.

We are committed to Fairness Equity Inclusivity and Respect we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunitys employer we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message to and should we have any roles we need additional support with we will reach out to you.