Live Chat Assistant
Live Chat Assistant
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Job Alert
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0-1years
13400 - 75400
1 Vacancy
Job Description
This is a remote position.
Job Summary:
We are seeking a dynamic and customer-focused Live Chat Assistant to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat ensuring a seamless and positive experience. If you are a quick thinker have excellent communication skills and enjoy helping others we want to hear from you!
Responsibilities:
- Respond to customer inquiries and issues through live chat in a timely and professional manner
- Provide accurate information and solutions to customers questions and concerns
- Assist customers with product selection troubleshooting and order processing
- Escalate complex issues to the appropriate team members for resolution
- Maintain detailed records of customer interactions and transactions
Requirements
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in typing and using live chat software
Qualifications: High school diploma or equivalent Prior experience in customer service or a related field Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Proficiency in typing and using live chat software
Employment Type
Full Time
