DescriptionBusiness Associate B MSH Medicine Boarders FT (0.8) Evenings EOW
As an integral part of the team the Business Associate is responsible for the business aspects of a patients stay as well as patient-focused care within the Clinical Specialty Services. These include: maintaining census information and the integrity of the patients medical record scheduling appropriate tests and medical procedures receiving and maintaining office inventory and other duties as needed.
Responsibilities- Maintains census; demographic and charge information including assigning beds to incoming patients updating this System and compiling information for charge capture and patient processing (Cerner/Epic/Bed board) and support of patient registration and order entry systems.
- May assist in the admission/discharge/transfer process.
- Schedules appropriate tests medical procedures and follow-up appointments.
- Assists in the medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific patient population; discharging charts in appropriate order compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts.
- Assumes responsibility for chart completion process in accordance with the standards of Medical Records/Health Information Management (HIM).
- Monitors patient throughput through the use of Agiletrac and communicates progress to CNM/Nursing staff
- Assists patients with guest services such as television and telephone services securing valuables etc. Assists with patient mail and deliveries.
- Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate area when necessary. Provides information and makes referrals when appropriate.
- Promotes a customer service environment for the unit/service.
- Initiates calls and pages to members of the Health Care Team.
- Receives and maintains inventory of required supplies for the patient care area.
- Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit environment.
- Answers Patient Call System and refers to appropriate staff.
- Reports and follows up on any patient belongings/property according to institutional policy.
- Reviews death certificates for completion and generates reports as required.
- Participates in the diet/menu selection process for patients.
- Completes the patient discharge process in a timely manner to engage all systems related to bed turnover i.e. Housekeeping; Transport; Infection Control; etc.
- Participates in environmental management.
- Performs other duties as assigned.
Qualifications- Work requires a high school level of knowledge (graduate or equivalent) in order to prepare reports and keep records.
- Six months of healthcare related experience in order to become familiar with institutional policies and procedures preferred.
Collective bargaining unit: SEIU 1199-MSH
SEIU 1199 at Mount Sinai Hospital 763 - Medicine Boarders - MSH Mount Sinai Hospital
Required Experience:
IC