Job Title: ServiceNow Architect
Job Location: Chandler AZ
Job Type: Full-Time
Job Description:
- Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including ITSM ITOM ITBM ITAM HRSD and other ServiceNow applications.
- Strategic Planning: Collaborate with business stakeholders project managers and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
- Customization & Configuration: Oversee the customization and configuration of ServiceNow modules ensuring best practices and scalability.
- Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP Active Directory SAP and custom APIs) ensuring seamless data flow and system interoperability.
- Leadership & Mentorship: Provide technical leadership and guidance to development teams ensuring the adoption of best practices and consistent high-quality coding standards.
- Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance usability and cost-efficiency including reviewing data models integrations and workflows.
- Governance & Security: Establish governance processes to ensure the integrity security and compliance of ServiceNow environments including the proper management of data access control and system configurations.
- Client Engagement: Act as a subject matter expert providing advice and recommendations to clients on ServiceNow architecture process automation and platform capabilities.
- Documentation: Produce comprehensive solution documentation including architecture diagrams workflows and implementation guides.
- Upgrades & Enhancements: Lead efforts for system upgrades patching and platform enhancements ensuring minimal impact on operations and aligning with new ServiceNow releases and features.