Computer Network Support Specialist
Computer Network Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Help Desk Support: Provide first-level network troubleshooting and support
- Network Monitoring: Monitor network performance and identify issues
- Documentation: Maintain network documentation and procedures
- Basic Configuration: Assist with basic network device configuration
- Incident Response: Respond to network incidents and escalate as appropriate
- User Support: Assist end users with network connectivity issues
- Maintenance Tasks: Perform routine network maintenance activities
- Minimum: Associates degree in Computer Science Information Technology or related field
- Acceptable: High school diploma with relevant certifications and experience
- Network (CompTIA) OR
- Cisco Certified Network Associate (CCNA)
- Additional cloud certifications preferred (AWS/Azure/GCP)
- Minimum: 2 years of experience in network support and implementation
- Technical Skills: Basic understanding of:
- Network protocols
- Routing and switching concepts
- Network troubleshooting methodologies
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- Support Experience: Experience in technical support or help desk environment
- Bachelors degree in technical field
- Experience with network monitoring tools
- Customer service experience
- Government or enterprise environment experience
Employment Type
Full-time
