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About this Position:
Job Title: Senior System Engineer
Responsibilities and Duties:
Network Planning
Architect and optimize enterprise-level LAN/WAN topologies including routers switches firewalls and SD-WAN solutions.
Implement VLANs QoS and load balancing strategies to ensure secure efficient traffic management.
Perform bandwidth forecasting and traffic analysis using advanced monitoring tools.
Document network diagrams and establish network performance baselines for capacity planning.
Administer and maintain Cisco Juniper Palo Alto or Fortinet network devices.
Leverage enterprise monitoring platforms (Kaseya Cynet SolarWinds Nagios PRTG) to track availability uptime and performance.
Manage Windows Server Linux and VMware environments including AD DNS DHCP and GPO management.
Configure and secure VPN tunnels (IPSec SSL) to enable remote workforce operations.
Automate system health checks and log monitoring using PowerShell Bash or Python scripts.
Plan procure and integrate enterprise-class servers SAN/NAS storage solutions and virtualization platforms (VMware vSphere Hyper-V Nutanix).
Conduct compatibility analysis and capacity planning for hardware expansion.
Deploy and configure end-user devices thin clients and multi-factor authentication hardware.
Implement imaging and deployment automation tools (SCCM MDT Intune).
Develop and enforce hardware lifecycle management policies aligned with warranty and EOL (End of Life) schedules.
Create detailed replacement roadmaps for servers network gear and endpoints.
Negotiate vendor contracts and SLAs for timely procurement and deployment.
Leverage IT asset management tools (ServiceNow Lansweeper GLPI) for tracking lifecycle status.
Design implement and audit Zero Trust security frameworks.
Develop Identity and Access Management (IAM) policies leveraging SSO and MFA solutions.
Enforce compliance with HIPAA NIST 800-53 CJIS and ISO 27001 security standards.
Conduct penetration testing and vulnerability assessments using Nessus Qualys or OpenVAS.
Architect endpoint security solutions using EDR/XDR platforms (Cynet CrowdStrike SentinelOne).
Deploy and manage SIEM/SOAR platforms (Splunk QRadar Azure Sentinel) for real-time event correlation.
Monitor and analyze security logs for threat intelligence and incident response.
Implement patch management and system hardening using WSUS SCCM and Kaseya.
Oversee incident response playbooks to reduce MTTR (Mean Time to Resolution).
Test and validate disaster recovery plans through regular simulations.
Lead cross-functional teams through ITIL/Agile methodologies for system upgrades migrations and deployments.
Create detailed project roadmaps with milestones KPIs and risk registers.
Oversee Microsoft 365 SharePoint and Teams deployments to enhance collaboration.
Manage cloud transformation initiatives (Azure AWS Google Cloud) with emphasis on hybrid and multi-cloud architecture.
Deliver comprehensive monthly reports summarizing uptime incident trends SLA compliance and security posture.
Provide Tier III escalation support with rapid response times for critical incidents.
Qualifications and Skills
Experience10 years in enterprise IT support with at least 5 years supporting municipalities or public sector entities.
Proven ability to manage environments with 200 end-users and multiple remote sites.
Networking: Advanced knowledge of TCP/IP DNS DHCP BGP OSPF MPLS and VPN technologies.
Servers & Virtualization: Expertise with Windows Server Linux VMware ESXi/vSphere Hyper-V and Active Directory Domain Services.
Cloud: Hands-on experience with Microsoft Azure AWS and M365 environments (Exchange Online Intune SharePoint).
Storage & Backup: Familiarity with SAN NAS Veeam Commvault and Azure Site Recovery.
Cybersecurity: Strong expertise with firewalls IDS/IPS EDR/XDR SIEM IAM and MFA solutions.
Tools: Proficient in Kaseya IT Glue Cynet SolarWinds ServiceNow and scripting (PowerShell Bash).
Deep understanding of HIPAA CJIS FISMA NIST 800-53 ISO 27001 and SOC 2 frameworks.
Skilled in ITIL v4 Agile and DevOps practices with a track record of delivering mission-critical projects.
Ability to lead migrations cloud adoptions and infrastructure modernization efforts.
Exceptional ability to translate technical solutions into executive-level strategies.
Strong analytical problem-solving and decision-making abilities.
Effective stakeholder engagement and cross-department collaboration.
Microsoft Certified: Azure Solutions Architect or Systems Administrator
Cisco CCNP / CCIE
CompTIA Security / CySA / CASP
VMware Certified Professional (VCP)
ITIL v4 Foundation
Full-time