This is a remote position.
Position Overview
We are seeking a highly skilled and dependable IT Systems Administrator to support our growing client base. This role requires someone who can fully manage servers troubleshoot networks and endpoints and support a wide range of devices including Windows laptops macOS systems and iPads remotely. The ideal candidate will also bring experience in Zero Trust networks scripting/automation endpoint deployment tools like Chocolatey or WinGet MDM platforms (Addigy Intune/Autopilot) and Microsoft 365 tenant management.
Key Responsibilities
Server Administration: Fully manage and maintain physical/virtual Windows Server environments (AD DNS DHCP GPOs patching backups monitoring).
Endpoint Support: Provide expert remote support for:
Windows laptops and desktops
macOS systems
iPads and iPhones
Active Directory Management: Handle user/group management GPO creation and troubleshooting and AD health monitoring.
MDM & Device Deployment:
Use Addigy for Apple device management.
Use Microsoft Intune and Autopilot for Windows device deployment and compliance.
RMM & Automation: Utilize for monitoring ticketing and automated script deployments.
Application Deployment: Use Chocolatey WinGet or similar tools to manage software installation and updates across Windows endpoints.
Microsoft 365 Tenant Administration: Manage user provisioning license assignment Exchange SharePoint and security settings across multiple tenants.
Network Troubleshooting: Diagnose and resolve issues involving firewalls VPNs TCP/IP DNS DHCP and wireless networks.
Zero Trust Architecture: Support and maintain systems aligned with Zero Trust principles including identity-based access controls network segmentation and endpoint protection.
Scripting & Automation: Develop and maintain scripts using PowerShell Bash or similar tools to automate IT tasks and deployments.
Documentation: Maintain clear and current documentation for systems procedures and client environments.
Requirements
Qualifications Required:
- 2 years of experience fully managing Windows Server environments and Active Directory
- 2 years of hands-on experience with AWS or Azure including provisioning monitoring and managing cloud infrastructure
- Proven ability to remotely support Windows macOS and iPadOS devices
- Hands-on experience with Addigy Microsoft Intune and Autopilot
- Familiarity with Atera or other RMM platforms
- Strong knowledge of networking fundamentals (DNS DHCP VPNs TCP/IP)
- Working knowledge of Microsoft 365 tenant administration
- Experience with Zero Trust network models
- Scripting and automation experience (PowerShell Bash etc.)
- Experience deploying applications using Chocolatey WinGet or similar tools
- Excellent written and verbal communication skills
Preferred:
- Certifications such as CompTIA A Network Microsoft 365 Certified: Modern Desktop Administrator or Azure Fundamentals
- Experience working in regulated environments (HIPAA CMMC NIST)
- Familiarity with endpoint hardening and compliance auditing tools
Benefits
- Paid Leaves & Birthday Off: Take time when you need it and convert unused leave into cash! Plus enjoy an extra day off on your birthday.
- Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
- Performance-Based Salary Increase: Enjoy a raise after regularization
- Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
- Employee Recognition: Be rewarded for your hard work with incentives and recognition.
- Engaging Team Activities: Join in on Family Days Summer Splash and other fun events that strengthen the iReply community.
2+ years of hands-on experience with AWS, including provisioning, monitoring, and managing cloud infrastructure