Job Title: Financial Operations Assistant
Reports To: Data & Pricing Lead
Employment Type: Full-time
About the Role
The Finance & Payment Operations Associate will be responsible for handling all
financial operations related to payments reconciliation and expense tracking. This
role ensures timely accurate transactions and transparent reporting playing a key
role in maintaining landlord relationships managing operational expenses and
reconciling guest and partner payments. This support is critical for the financial
stability and day-to-day operations
Key Responsibilities
1. Financial Operations & Payment Management
Manage the monthly payment schedule and ensure all rent and utility
payments are made accurately and on time.
Coordinate with landlords to send Proof of Payments (POPs) and handle any
payment-related follow-ups.
Review new lease agreements to determine payment terms deposit
structures and due dates.
Monitor and follow up on utility bills (electricity water internet) and process
them promptly to avoid service interruptions.
Update and maintain the Operational Expense Tracker to monitor spending
and flag unusual activity.
2. Financial Tracking & Reconciliation
Reconcile guest payments from M-Pesa DTB Mercury and PesaPal with
internal records to ensure accuracy.
Calculate Gross Booking Revenue (GB) for both long term and short term
rentals and analyze monthly gross profit.
Generate and send invoices for both short-term and long-term clients.
Track miscellaneous income such as transport fees storage and third-party
bookings.
Monitor platform commissions and ensure payment confirmations are
recorded and followed up.
Monitor client payments on the Reservation Tracker and ensure all payments
are received on time.
3. Others
Monthly report on all income summarized
Monthly report on expenses summarizes
Manage invoices collections and storage for expenses across all channels
Liaise with accounting firm with VAT filing
Liaise with accounting firm on tax filing and other tax matters