Deputy Shop Manager - Cheadle #1078

We have an exciting opportunity to join Dougie Macs Retail Team as a Deputy Shop Manager at our Cheadle 1 shop right at the heart of the local community.

Were looking for someone whos motivated people-focused and passionate about retail with purpose. If youre customer-service driven thrive in a fast-paced environment and love the idea of turning generous donations into meaningful income for hospice care wed love to hear from you.

About the Role

As Deputy Shop Manager youll play a key role in supporting the day-to-day running of a busy friendly and well-established shop alongside our Shop Manager. Youll help lead a committed team of staff and volunteers to deliver great customer experiences maintain strong stock flow and achieve sales targets all while supporting our vital work in the community. Youll:

• Support with shop operations including opening and closing procedures
• Lead and motivate volunteers and staff creating a positive and inclusive environment
• Deliver excellent customer service and promote Gift Aid to boost revenue
• Sort price and merchandise stock to maximise appeal and sales
• Step into the Shop Managers role in their absence
• Ensure cash handling till operations and shop standards are carried out safely and efficiently

About You

Were looking for someone with:

• A passion for people and great service
• Previous experience in retail (charity or high street preferred)
• Strong organisational skills and a positive hands-on attitude
• The ability to support and motivate volunteers
• Flexibility to adapt to changing needs including weekend cover
• A creative flair for merchandising and attention to detail

This is a fantastic opportunity for someone looking to develop in a retail leadership role whether youre progressing your career at Dougie Mac or looking for a new challenge in a community-driven environment.

Why Join Dougie Mac

At Dougie Mac we care for our staff and provide a wide range of staff benefits;

• Up to 35 days of annual leave rising with length of service
• Options to buy and sell annual leave
• Hospice paid Healthcare Cash Plan
• Competitive Pension Scheme
• Paid for DBS by the hospice
• Learning & Development opportunities

Salary: 25656 per annum

Hours: 40 hours a week (5 over 6 days)

Closing: 17th August 2025

Interviews: 27th August 2025

Taster session and 2nd interview will also be organised.

How to Apply
Please complete the application form in full paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification.

For more information please contact:
Retail Team

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early in the event of a large number of applications.

Job Description &Person Specification below - Please note our shortlisting process is based on these accordance with our safer recruitment policy CVs alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

To find out more information click here.