Business Development Center (BDC) Coordinator
Business Development Center (BDC) Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hall Motor Company seeking a proactive and customer-focused BDC Coordinatorto lead our Business Development Center. This hands-on role involves overseeing inbound sales and service inquiries managing internet leads and supporting overall customer retention efforts. The ideal candidate will have strong communication skills a passion for delivering excellent customer service and prior experience in a dealership BDC setting. Leadership experience is strongly preferred.
By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits
- Health Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
Responsibilities
- Develop and execute outbound internet and phone campaigns
- Maintain daily weekly and monthly sales and service forecasts
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the business development center
- Collect and analyze business metrics
- Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealerships goals
- Work closely with executive and department managers to develop appointment setting strategies
- Answer customer inquiries and calls when necessary
Requirements
- Strong communication organization time management computer and basic math skills
- Team player with positive energy and an eagerness to improve
- Competitive and self-motivated attitude that thrives on goals
- Previous sales experience
- Previous management experience preferred
- Automotive industry experience preferred
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
