Communications & ESG Director - Verisure Nordics
Communications & ESG Director - Verisure Nordics
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Job Description
Verisure is seeking an experienced and passionate Nordic Communications & ESG Director to join our Cluster Leadership team reporting to the Nordics HR & Communications Director with potential to grow into a direct report to the General Manager Nordics & Sweden. This role is pivotal for our growth driving reputation employee engagement and business outcomes through strategic and impactful communications and ESG leadership.
This is a rare opportunity to step into a high-growth high-performing and profitable business with a clear mission: to protect what matters most. Verisure operates in a category with remarkably low market penetration offering vast potential for expansion. Our growth is rapid resilient and highly profitable powered by a recurring revenue model and deep long-term customer relationships. What sets Verisure apart is the strength of our platform: a robust scalable operating model and a high-performing culture rooted in purpose.
This is a newly created standalone role reflecting the growing importance of Communications and ESG in our strategic agenda. As our organization continues to evolve this role will play a critical part in shaping and building the function across the Nordics. You will have the opportunity to carry and expand whats already in motion while designing and driving new initiatives that support our future ambitions.
We are seeking an exceptional corporate communications leader with a broad background spanning external and internal communications change and transformation ESG and stakeholder engagement. As Nordic Communications & ESG Director you will impact on the communciations value chain reputation employee engagement executive communications ESG positioning and strategic messaging delivering measurable impact across the organization. This newly created high-visibility role is ideal for a top performer with a strategic mindset strong project management skills and hands-on experience. You will collaborate across multiple country teams and contribute to the broader Group Communications and ESG community combining strategic insight with operational excellence to elevate our brand culture and business impact.
Were growing fast were doing it right and were still just getting started.
Discover more on our website our Investors Page including our company presentation and annual report.
About Verisure
Verisure is the leading provider of professionally monitored security services with 24/7 responsein Europe and Latin America.
Every day our dedicated teams use leading technology to Deter Detect Verify and Intervene to protect more than 5.7 million families and small businesses from intruders fire and health emergencies across 17 countries.
With over 35 years of insights experience and innovation Verisure is known for category-creating marketing sales excellence innovative products and services and customer-centricity.
Our mission is to give our customers peace ofmind by protecting what mattersmost to them. We believe that everyone has the right to feel safe and secure.
Thanks to a strong focus on high quality service we aim to have the most satisfied and loyal portfolio of customers in the industry. We estimate that we have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our commitment to exceptional service levels and strong value proposition to our customers.
Verisure in the Nordics
Verisure was founded in Sweden more than 35 years ago we then quickly expanded across the Nordic geographies this broader cluster represents important markets for Verisure with an ambition to continue growing and expanding delighting customers and shaping the monitored security category across Sweden Norway Denmark and Finland. Sweden is the third largest market for Verisure and Norway the fifth. Denmark and Finland play strategic roles in our portfolio. All of these markets have seen very strong growth over the last five years and are #1 in their addressable market. Today we are proud to serve our customers with over 2000 committed colleagues across the footprint.
Strengthening our image and reputation with a variety of stakeholders and positioning Verisure as a trustworthy leading company is key to making the Nordics markets the most recognized and most preferred provider for home and small businesses security solutions.
The role of Communications & ESG Director Verisure Nordics
The Communications Director is a newly created high-impact role leading the function across the Nordics. Reporting to either the Nordic HR & Communications Director or the General Manager Nordics youll collaborate closely with Management Teams Communications Leaders and Marketing Directors across four countries.
This is a newly created standalone role reflecting the growing importance of Communications and ESG in our strategic agenda. As our organization continues to evolve this role will play a critical part in shaping and building the function across the Nordics. You will have the opportunity to carry and expand whats already in motion while designing and driving new initiatives that support our future ambitions.
Joining during a dynamic phase of growth and transformation youll shape and execute the Nordics external and internal communications strategy lead implementation across markets and build capabilities that elevate brand presence and business impact. With significant autonomy youll tailor communications plans per market working hand-in-hand with country leadership and business teams. As a trusted advisor youll provide strategic guidance and hands-on execution across reputation media and employee engagementensuring alignment between internal and external messaging. Youll also collaborate with Group-level teams contributing to international communications strategies and projects.
This is a rare opportunity to build the function from the ground up in a fast-growing B2C company. Youll work directly with senior leadership influence business-critical messaging and shape public perceptionwhile advancing your career in a high-growth high-impact environment.
Main responsibilities and impact
Strategic leadership in Corporate Communications
- Lead develop and implement the internal and external communications strategy for the Nordic Cluster in support of our ambitious business goals.
- Design and deliver integrated communications campaigns that drive business growth.
- Develop and execute an internal communications program that fosters pride alignment and engagement across teams.
- Collaborate with Group Communications to localize global narratives and amplify their impact.
- Oversee media relations including proactive storytelling and responsive issue management leveraging a strong network of journalist relationships.
- Produce compelling content across formatspress releases blog posts videos social media and executive speechesthat brings Verisures priorities to life.
- Lead and manage reputational issues and crisis communications in coordination with local markets.
- Monitor and manage corporate reputation using a range of KPIs.
- Effectively manage the communications budget to maximize return on investment.
- Stay informed on industry trends developments and news acting as our antenna for local market insights.
- Develop a comprehensive communications dashboard in collaboration with local leads to drive transparency identify trends and optimize impact.
- Build a strong and engaged communications community ensuring the right capabilities and talent are in place. Promote best-in-class practices and knowledge-sharing across the cluster so great ideas scale quickly and effectively.
- Lead and co-create horizontal networks with markets to enable rapid learning and execution.
Engaging and impactful internal and external Communication Execution
- Write review and edit a wide range of content tailored to different audiencesincluding strategic plans presentations messaging frameworks talking points Q&As website copy video scripts external statements and press releases.
- Serve as a company spokesperson representing Verisure in the media. Ensure the brand leads public discourse and shapes perception around security for homes and small businesses.
- Oversee the companys digital presence including corporate website content and social media channels.
Lead develop and lift ESG while building relationships and reputation strategy
- Lead and elevate ESG practices across the Nordics coordinating efforts across countries to scale impact and crafting compelling narratives that highlight ongoing initiatives.
- Build and manage the companys reputation by communicating our values mission and achievements to key external stakeholdersincluding media partners industry groups and civil society organizations.
- Identify and cultivate strategic relationships that enhance Verisures external reputation and showcase the positive impact we make in society.
- In close collaboration with Group Legal and local teams develop a Public Affairs strategy that supports our commercial goals and mitigates potential risks. Provide communications support to Legal in interactions with regulators.
- Partner with the marketing team to ensure consistent brand messaging across all communication channels and contribute to strategies that strengthen brand reputation.
Candidate profile
Experience and Qualifications
We are looking for a top performer - proactive solution-oriented and driven to deliver meaningful impact. Someone who sees Verisure not just as a job but as a long-term career destination. A high-calibre high-energy individual with a strong communications background robust project management skills and potential for development. You bring a strategic mindset hands-on execution capability and a proactive business orientation. Adaptable curious and growth-driven youre ready to shape how we tell our story and strengthen our market presence. Someone we can truly invest in and grow into one of Verisures next-generation leaders.
- Minimum of 15 years of experience in corporate and external communications roles within global fast-paced B2C environments including sectors such as retail telco FMCG and subscription-based services.
- Substantial experience in international multicultural organizations with hands-on leadership of remote and cross-functional teams across diverse markets.
- Bachelors degree or higher preferably in communications public relations marketing business administration or a related field.
- Strong experience managing media relations acting as company spokesperson and leading issues and crisis communications.
- Proven ability to develop and execute impactful brand and communications strategies aligned with broader commercial and reputational goals. Demonstrated excellence in writing messaging and interpersonal communication with meticulous attention to detail and a track record of delivering high-quality work.
- Proven project management skills successfully leading complex cross-functional projects involving multiple departments to drive strategic alignment and timely execution. Experienced in managing multiple simultaneous initiatives in fast-paced environments ensuring quality accuracy and adherence to deadlines.
- Skilled in navigating competing priorities balancing customer-centric communication needs with business demands to deliver measurable outcomes.
- Known for building strong trust-based relationships with senior stakeholders influencing through business acumen and clear compelling communication.
- Growth-minded and curious with a drive to challenge the status quo and elevate communication practices across channels and markets.
- Native Swedish speaker with fluency in English (written and spoken) is essential. Proficiency in other Nordic languages is a strong asset.
Competencies
- Problem Solving and Analytics strong at structuring complex problems through quantitatively sound analysis demonstrating exceptional business and commercial judgment. Ability to synthesize information into actionable conclusions enabling efficient decision making.
- Agility and Flexibility - thrives in dynamic environments adapting swiftly to new information and changing circumstances and with a solid ability to navigate and operate successfully amidst complexity.
- Effectiveness and Impact - self-motivated proactive in self-development and demonstrates a hands-on approach to deliver by rolling up their sleeves and deep dive into the details
- Entrepreneurial - forward thinker who can challenge the status quo while maintaining a strong customer focus. Willing to take a hands on approach while keeping strategic objectives in mind.
- Project Management - excellent project manager who can step in an structure problems launches and proactively address and follow through on issues to ensure outstanding execution
- Communication - active listener with high emotional intelligence and decision-making ability with discernment who communicates clearly and effectively projecting credibility capable of influencing stakeholders across various levels. Also good at managing confidentiality.
Strong fit with our Company DNA
Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in and we love what we do.
Committed to Making a Difference: We are courageous we deliver what we promise through hard work and resilience. We make a difference through operating with discipline and doing what is needed. We are hands-on and we arent afraid to get into the detail. We deliver results and we execute with excellence.
Always Innovating: Our people make the impossible possible; its a continuous state of mind. We are purpose-driven curious and we challenge the status quo. We believe good ideas travel we share and reapply. We take smart risks and we are not afraid to fail. We believe innovation can be big or small.
Winning as a Team: We are determined to become number 1 and to do that we need to listen to one another collaborate and work together. We play our part fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes while developing and supporting one another. We believe that together we go further and that nothing is impossible.
With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing always. We deliver on our promise through world-class expertise and meticulous know-how. And we do this with humility while being honoured to play such an important role in society.
Strong fit with Verisure RISE Leadership Model
Role Model Responsible Owner: Acting as a long-term owner always putting the customer first thinking and acting big and being accountable and responsible.
Inspire Outstanding Performance: Motivating others for high performance prioritising and making decisions with an analytical approach and executing with excellence.
Strengthen and grow a high-performance diverse organisation: Building high-performance and diverse teams enhancing a learning culture by setting continuously higher standards.
Empower and lead with courage integrity and purpose: Inspiring our people honouring our mission and purpose by leading with confidence positive energy and genuine empathy and humility.
Diversity inclusionequityandbelonging at Verisure
At Verisure we are committed to fostering a diverse and inclusive workplace recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias and we believe in access to opportunities for everyone regardless of gender age disability status race sexual orientation or any other status.
Required Experience:
Director
Employment Type
Full-Time
