The Concierge offers a positive first impression to all who enter the community provides an overview of community information to those inquiries in support of sales and marketing efforts responds to incoming calls and provides clerical support to all departments. This is a non-exempt hourly role reporting to the Business Operations Director.
Responsibilities and Duties:
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms resident emergency call system and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal State and local regulations as well as community policies and procedures
- Other duties as assigned
Qualifications :
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills Microsoft Office (Windows Outlook Excel) with the ability to learn new applications
Physical Abilities:
- While performing the duties of this job the associate is often required to stand walk sit use fine and gross motor skills reach with hands and arms balance stoop kneel crouch talk hear and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Additional Information :
Valuing a connection to the community we are creating a pedestrian-friendly front plaza which will offer art fairs farmers markets and festivals. Monarch believes its buildings serve residents their families and the Monarch team members. Therefore they have created a team member and resident co-working space; art creative and performance spaces; and the WELL center (fitness yoga spa and a fully-stocked juice bar) which can be used by all.
Additional Benefits for Full-time Team Members:
- Paid Time Off (PTO)
- Medical Coverage
- Health Advocacy
- Dental Coverage
- Vision Coverage
- Ancillary Benefits (Life/AD&D Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- 401(k) Retirement and Matching
- Employee Assistance Program
- Free Parking
- Supportive Leadership
- Referral Bonuses
- And More!
COVID-19 vaccination or qualified exemption required.
Remote Work :
No
Employment Type :
Part-time