Onsite Software Engineer - Chicago, Illinois
Onsite Software Engineer - Chicago, Illinois
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$ 80000 - 92500
1 Vacancy
Job Description
Job Title
Onsite Software Engineer - Chicago Illinois
Location(s)
Chicago Customer Site - ILAbout Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists researchers and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11000 colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.
Find your future at Revvity
What We Provide
Revvity provides our customers with critical knowledge disruptive chemistries expertise and innovative detection imaging software and services solutions so that they can make better decisions for better outcomes. At Revvity we make a difference everyday helping scientists clinicians and governments detect earlier and more accurately to improve the health and safety of people and the environment. Our solutions range from enabling the discovery of more effective diagnostics and therapies to making sure that the food we eat the water we drink and our environment are safe from contaminants.
Extensive team and customer interaction is required and the abilities to act professionally and swiftly to address customer concerns are imperative.
Applicants must be currently authorized to work in the United States on a full-time basis for any employer
KEY RESPONSIBILITIES
- Support software applications to provide proper case handling according to the Quality Management System.
- Create appropriate documentation for all work performed. This includes but is not limited to:
- Independently troubleshoots resolves validates and documents technical issues.
- Accurately classify and complete support cases.
- Complete all tasks for Complaint handling according to the Quality Management System.
- Understands the interaction between software applications in the same product family.
- Seeks assistance when making changes that may affect downstream processes or considered high risk.
- Ability to independently conduct training sessions with team members and customers for software packages supported by the team.
- Being able to adapt quickly to the changing needs of our business and environment.
- Takes responsibility for work assigned and completed.
- Able to accept and take action from constructive criticism.
- Collaborates with team while performing as primary technical resource for support and complaint investigation activities.
- Analyzes and understands detailed requirements and thoroughly reviews completed work to ensure accuracy.
- Ensures the complete satisfaction of the customers.
BASIC QUALIFICATIONS
- Associate degree and Two years of experience in software configuration or support OR BS degree and Two years of experience in software configuration or support.
- Two or more years of experience with one of the following: MS SQL Server Oracle or MS Business Intelligence Studio.
- Technical experience with writing and executing SQL statements.
PREFERRED QUALIFICATIONS
- Customer support experience using a case management system and troubleshooting technical issues.
- Experience delivering whats promised on time proactively provide status reports and have the capability to independently manage tasks and projects from inception through completion with minimal supervisory guidance.
- The ability to work independently as well as in a team environment.
WORKING CONDITIONS
- The position will be onsite 3 days a week in Chicago Illinois.
- Trips to Springfield Illinois may occur with prior notice.
- This position requires travel to Ohio as needed for onboarding and recurring training purposes.
- General office atmosphere and laboratory environment workspace. Customer laboratories will include biological sample material.
The base salary range for this full-time position is$80000-$92500. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses equity or other benefits which may be applicable and are dependent on the level and position offered.
What do we offer
We provide competitive and comprehensive benefits to our are some highlights of our benefits:
Medical Dental and Vision Insurance Options
Life and Disability Insurance
Paid Time-Off
Parental Benefits
Compassionate Care Leave
401k with Company Match
Employee Stock Purchase Plan
Learn more about Revvitys benefits by visiting ourBswiftpage. Log-In instructions are provided towards the bottom of the Bswift page.
*For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal state and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the abilityor unable to usethe online application system and need an alternative method for applying you may contact.
Employment Type
Full-Time
