Product Manager, Customer Experience, Psoriatic
Product Manager, Customer Experience, Psoriatic
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1 Vacancy
Job Description
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
MarketingJob Sub Function:
Advertising & PromotionsJob Category:
ProfessionalAll Job Posting Locations:
Horsham Pennsylvania United States of AmericaJob Description:
Johnson & Johnson is recruiting for a Product Manager Customer Experience Psoriatic located in Horsham PA.
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Immunology
Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases.
Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Product Manager Customer Experience icotrokinra will be accountable for leading the patient focused strategies and execution for this role you will focus on optimal patient support and activation strategies including insight generation strategy development strategic media planning content development and tactical execution. The Product Manager will work with a cross functional team of brand partners field sales internal partners and agency partners to help support icotrokinra patients.
This role reports to the Group Product Director Customer Experience.
Key Responsibilities:
Lead external creative agencies and media partners to plan execute and optimize patient support programs across media channels (e.g. video display patient testimonial OOH etc.)
Partner with team to coordinate market research patient insights and evolutionary development of PsO patient brand offering
Innovate solutions for initiation through to adherence on medication
Work efficiently with key internal partners and cross-functional groups (e.g. Regulatory Medical Legal etc.) to ensure timely and compliant review and approval of promotional materials
Provide timely and relevant updates to field sales team on patient education resources
Contribute to budget annual business and strategic plans
Our Commitment:
Guided by Our Credo we prioritize the needs and well-being of the people we serve fostering a culture of excellence and innovation in patient care.
Qualifications
Required:
Bachelors degree required; MBA or related advanced degree is preferred
A minimum of 3 years business experience is required; immunology experience preferred
Your ability to be creative enthusiastic strong analytically with excellent overall business insight is fundamental
You must be a self-starter highly accountable and have strong project planning and organization skills
You will need to demonstrate excellent leadership and social skills with a heightened ability to collaborate and work with a team to be successful
Your experience of managing multiple demands and priorities on time gaining alignment and driving decision-making is crucial to the success of this position
This position is based in Horsham PA with an expectation of 3 days onsite per week (J&J Flex)
Up to 25% domestic travel which may include overnight and weekend travel
Preferred:
Launch experience preferred
Experience in consumer marketing or patient experience marketing preferred
Experience in marketing advertising sales sales learning & development payer or related fields is preferred
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center() or contact AskGS to be directed to your accommodation resource.
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Required Experience:
IC
Employment Type
Full-Time
